petsbest.com

Website

petsbest.com

Pet Insurance for Dogs & Cats | Pets BestPet insurance covering accidents, illnesses, hereditary conditions, dental, and wellness care for dogs and cats. Up to 90% reimbursement, no annual or per incident limits. Get a free quote.

UnclaimedChecked on 30 Oct 2026, 16:11

Own this business? See what is holding the score back.

Truth score

Truth score 83 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

83/ 100

High truth signals

Business details

Category: Pet insurance
Sells: Subscription or membership
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: Insurance
Domain age: 23 years
Address: 6100 4th Ave. S. Suite 200 Seattle, WA 98108
Email address: customercare@petsbest.com
Phone number: +1 877-738-7237
Contact page: petsbest.com/contact-us
Website: petsbest.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot6,497 reviews

Trustindex828 reviews1.7

Total7,325

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

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Summary

Is petsbest.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read 3 of its pages: contact, terms and privacy. Its website address was registered 23 years ago, and is locked against transfer to someone else. It has 6,497 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 828 reviews on Trustindex average only 1.7 stars out of 5. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

We read 3 of its pages · contact, terms and privacy.
Its website address was registered 23 years ago.
6,497 reviews on Trustpilot.
No malware or phishing warnings found for its website.

Be cautious

A substantial number of independent reviews (828 on Trustindex), but it falls short with only 1.7 stars out of 5.

Not found

Web history and authority information was not found from our checks.

What they offer

Pet insurance covering accidents, illnesses, hereditary conditions, dental, and wellness care for dogs and cats. Up to 90% reimbursement, no annual or per incident limits. Get a free quote.

— Pets Best Pet Insurance, in their own words

Getting help

Pets Best Pet Insurance offers support and help through their help page, which can be found in the sources below.

Customer stories: Reviews & Testimonials

SourcesIts homepage Frequently Asked Questions Reviews & Testimonials

How to check if petsbest.com is legit

To check if petsbest.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about petsbest.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, OpenData.org's record puts its head office in 2323 S Vista Ave Ste 100, Boise, ID, 83705, USA
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Registration

SEC registration (CIK): 0001375390

From OpenData.org

Listed name: PETS BEST INSURANCE
Trading names: PETS BEST PET HEALTH INSURANCE

Locations

Head office (OpenData.org): 2323 S Vista Ave Ste 100, Boise, ID, 83705, USA
Number of locations: 3

Business databases

Crunchbase: https://www.crunchbase.com/organization/pets-best-insurance

Domain registrationIts website address was registered 23 years ago

Its website address is locked against being transferred to someone else

Domain age: 23 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: contact, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 877-738-7237
Contact page found: Contact page

What its pages say

Quoted word for word from petsbest.com.

Phone support: “If you can't find what you're looking for by searching our Frequently Asked Questions , please call us and a Pets Best representative will be happy to assist.” Contact page

SourcesHomepage Contact page Privacy page Privacy agreement Terms page

Reputation and track record

Customer reviews7,325 reviews across 2 platforms, rated 1.7 to 1.7 out of 5

Trustindex, a review service, gathers this business's reviews from Trustindex and Yelp on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.

Platform	Rating	Reviews
Trustpilot	Unknown	6,497
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	1.7 out of 5	828
Google	Not checked

Trustindex reviews by platform: Trustindex: 1, Yelp: 827

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 5 social media platforms (Facebook, Instagram, X, YouTube and LinkedIn); the largest audience is 59,957 followers on Facebook

Platform	Profile	Audience
Facebook	Profile	59,957 followers
Instagram	Profile	28,000 followers
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	Unknown
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, x, youtube, linkedin
Social follower counts: 87,957 followers in total

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says you can ask it to delete your data.: “As explained in the “ How May I Make A Request ” section, you can request the deletion of your personal information.”

SourceIts privacy policy Its other privacy page

Tracking tools on its homepageGoogle Analytics and Google Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Tag Manager: Loads other tracking tools, which may not be listed here.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.