novaalab.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Sells
- Physical goods
- Kind of seller
- Sells its own goods or services
- Domain age
- 6 years
- Address
- 2810 N Church St Wilmington, Delaware 19802
- Email address
- support
@novaalab.com - Phone number
- +1 888-670-9462
- Contact page
- novaalab.com/
pages/ contact-us-1 - Website
- novaalab.com
- Social media
Customer reviews
Summary
Is novaalab.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
novaalab.com's website address was registered 6 years ago. Customers have left 5,833 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or social media profiles.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 6 years ago.
- Great independent reputation · 5,833 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
Our technical team has been informed.
What they offer
Heal faster with our red light therapy & laser therapy for pain. Novaalab provides you with infrared light therapy benefits at a fair price. Get our anti-aging and biohacking products for more energy and a better skin.
Novaalab offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Read Our Reviews
How to check if novaalab.com is legit
To check if novaalab.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about novaalab.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsnothing known
- Where the company is based
- Not stated with its address
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
Domain registrationIts website address was registered 6 years ago
- Domain age
- 6 years
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 888-670-9462
- Contact page found
- Contact page
Quoted word for word from novaalab.com.
- In their own words
- “As the CEO, Founder, and Chief Engineer of NovaaLab, my team of passionate innovators and I provide the highest quality and most effective precision red light therapy devices for clinically proven pain relief and recovery. Like many of our customers before experiencing red light therapy and many visits to health professionals, specialists, and medications, I was driven to find a solution to heal my knee following a tennis injury and avoid a surgery that could have permanent effects. Through countless hours of research, I learned that red light therapy has been safely used for over 20 years, scientifically backed by thousands of studies, but limited predominantly by large expensive panels, clunky setups, or poor-quality materials.” About page
- How long you have to return
- “If you are not satisfied, simply contact our customer support team via live chat, phone, or email at [email protected] within 60 days of your purchase date to activate our standard return procedure.” Returns page
- Do returns cost anything
- “Return Shipping: You will be responsible for paying your own shipping costs for returning your item.” Returns page
- Delivery cost
- “Shipping fees cover transportation costs only.” Delivery page
Reputation and track record
Customer reviewsRated 4.0 stars out of 5 from 5,833 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 5,833 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since March 2022
- Popularity among Chrome users
- top 1,000,000 sites
- First known user traffic
- Mar 2022
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above.”
- Says you can ask it to delete your data.
- “DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.”
Tracking tools on its homepageGoogle Ads, LinkedIn Insight Tag, Microsoft Advertising and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Ads
- Tracks what you do to show you Google adverts.
- LinkedIn Insight Tag
- Tells LinkedIn what you do on its site, for adverts.
- Microsoft Advertising
- Tells Microsoft what you do on its site, for Bing adverts.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 26 Dec 2026
- Nameservers
- ns1.amenworld.com
ns2.amenworld.com - Address
- 23.227.38.65
