modcloth.com
Website
Shop Vintage Outfits // Vintage Style Clothing // ModCloth™At ModCloth we reimagine women's clothing with unique styles & original prints. Discover our unique vintage outfits that empower fashion of women. Shop today!
Shop Vintage Outfits // Vintage Style Clothing // ModCloth™At ModCloth we reimagine women's clothing with unique styles & original prints. Discover our unique vintage outfits that empower fashion of women. Shop today!
Up to 70% OFFThe latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Women's clothing
- Founded
- 2002
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 24 years
- Address
- 1035 S. Grand Ave, 3rd Floor LA, CA 90015
- Email address
- support
@modcloth.com - Phone number
- Not found
- Contact page
- modcloth.com/
pages/ contact-customer-care - Website
- modcloth.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/modcloth.com"
title="See the full Truth Signal report on modcloth.com">
<img src="https://truthsignal.com/business/modcloth.com/badge.svg"
alt="Truth Signal truth score for modcloth.com"
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loading="lazy" decoding="async">
</a>Summary
Is modcloth.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. It has 288 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 301 reviews on SmartCustomer average only 2.7 stars out of 5. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 24 years ago.
- 288 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (301 on SmartCustomer), but it falls short with only 2.7 stars out of 5.
Not found
- Phone number information was not found from our checks.
What they offer
At ModCloth we reimagine women's clothing with unique styles & original prints. Discover our unique vintage outfits that empower fashion of women. Shop today!
- Best for
- “From retro-inspired prints to dreamy sundresses and polished separates, our signature look is made for real-life magic.” Its about page
Shop Vintage Outfits // Vintage Style Clothing // ModCloth™ offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Customer Testimonials
Latest YouTube video
Correct as of
How to check if modcloth.com is legit
To check if modcloth.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about modcloth.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves Australia, Europe and the US; founded in 2002 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code
- Which countries the company serves
- Australia, Europe, US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to Europe, its delivery page says it ships to the US, its delivery page says it ships to Australia
- Industry
- retail
- Founded
- 2002
Domain registrationIts website address was registered 24 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 24 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from modcloth.com.
- In their own words
- “Born in a Pittsburgh dorm room in 2002, ModCloth began with a love for vintage fashion, quirky prints, and bold self-expression. We’ve been celebrating individuality ever since—with inclusive sizing, standout style, and just the right touch of nostalgia. ModCloth style reimagines timeless silhouettes—puff sleeves, statement collars, and flirty florals, with a modern, playful twist.” About page
- How long you have to return
- “All final sale items and late returns (outside the 30 day return window) sent back without prior authorization will be considered forfeited, and will be handled at ModCloth's sole discretion.” Returns page
- Delivery cost
- “Shipping charges are calculated based on your merchandise total after discounts have been applied and before taxes.” Delivery page
Reputation and track record
Customer reviews589 reviews across 2 platforms, rated 2.7 to 2.7 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 288 |
| SmartCustomer | 2.7 out of 5 | 301 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 3.6 out of 5 | 5 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 200,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 612,000 followers on Instagram
- Its YouTube channel has 22,500 subscribers and 410 videos, the latest uploaded on 2 Apr 2024
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 612,000 followers | |
| X | Not found | |
| Not found | ||
| YouTube | Profile | 22,500 subscribers |
| TikTok | Profile | 6,110 followers |
- Social platforms with discovered profiles
- facebook, instagram, tiktok, youtube
- Social follower counts
- 640,610 followers in total
- YouTube channel
- 410 videos, 22,500 subscribers, last upload 2 Apr 2024
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell your personal information that is collected under this Privacy Notice.”
- Collects where you are.
- “You can control making geolocation information available to us by visiting your mobile device's settings for the application.”
Tracking tools on its homepageGoogle Ads and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Ads
- Tracks what you do to show you Google adverts.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Uses Shopify's cookie banner to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 9 Dec 2026
- Nameservers
- naomi.ns.cloudflare.com
scott.ns.cloudflare.com - Address
- 23.227.38.65
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