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klarna.com

Unclaimed
Rating
4.5 ⭐⭐⭐⭐⭐ on Trustpilot2.1 ⭐⭐ on SmartCustomer
Reviews
593,049 reviews
Years in business
17 years
Address
Not foundNo address found using the trading company name
Email address
Not found
Phone number
Not found
Contact page
klarna.com/us/about-us/contact/
Website
klarna.com
klarna.com
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<a href="https://truthsignal.com/business/klarna.com"
   title="See the full Truth Signal report on klarna.com">
  <img src="https://truthsignal.com/business/klarna.com/badge.svg"
       alt="Truth Signal truth score for klarna.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Is klarna.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 2 of its pages: contact and privacy. Its website address was registered 17 years ago, and is locked against transfer to someone else. It is among the 2,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 593,000 reviews on Trustpilot, averaging 4.5 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 49 reviews on SmartCustomer average only 2.1 stars out of 5. We could not find an address, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

  • We read 2 of its pages · contact and privacy.
  • Its website address was registered 17 years ago.
  • It is among the 2,000 most-visited sites on the internet (Cloudflare Radar).
  • Excellent independent reputation · 593,000 reviews on Trustpilot, rated 4.5 stars out of 5.
  • Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

  • A low number of independent reviews (49 on SmartCustomer), but it falls short with only 2.1 stars out of 5.

Not found

  • Address information was not found from our checks.
  • Email address information was not found from our checks.
  • Phone number information was not found from our checks.

How to check if klarna.com is legit

1 be cautious · 7 clear · 2 for information

To check if klarna.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about klarna.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are
Company detailsBased in the US; serves 29 countries; founded in 2005 (Wikipedia) · BBB rating BFor information
  • The Better Business Bureau rates it B, and does not accredit it; 746 of its 2,863 complaints closed in three years were resolved to the customer's satisfaction
Country
Where the company is based
US
Why we believe that
its Better Business Bureau profile is a US listing
Which countries the company serves
Austria, Australia, Belgium, Canada, Switzerland, China, Czechia, Germany, Denmark, Spain, Finland, France, UK, Greece, Hungary, Ireland, Italy, Japan, South Korea, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Sweden, Slovakia, US
Why we believe that
£ prices on its homepage, $ prices on its homepage, it publishes pages for 29 countries (hreflang), its delivery page says it ships to the US
Better Business Bureau
Better Business Bureau profile
Found
BBB rating
B
BBB accredited
No
BBB complaints closed in three years
2,863
BBB complaints closed in twelve months
1,030
BBB complaints resolved to the customer's satisfaction
746
BBB complaint types
Billing Issues: 1,682, Product Issues: 613, Service or Repair Issues: 243, Customer Service Issues: 200, Delivery Issues: 60, Sales and Advertising Issues: 39, Order Issues: 26
BBB customer reviews
350
BBB reasons for rating
18 complaint(s) filed against business that were not resolved
BBB business started
1 Jan 2005
BBB file opened
2 Nov 2015
From Wikipedia
Type (Wikipedia)
Public limited company
Industry
Financial technology; Financial services; E-commerce; Digital banking
Founded
2005; 21 years ago
Area served
Worldwide
Revenue
US$3.5 billion (2025)
Domain registrationIts website address was registered 17 years agoClear
  • Its website address is locked against being transferred to someone else
Domain age
17 years
Domain transfer lock enabled
Yes
Website detailsWe read 2 of its pages: contact and privacyClear
Pages foundContactPrivacy
HTTPS enabled
Yes
Contact email or contact form available
Not found
Contact phone number found
Not found
Reputation and track record
Customer reviewsTrustpilot 4.5 stars from 593,000 reviews · SmartCustomer 2.1 stars from 49 reviewsBe cautious
  • It has a review page on G2
  • Rated 4.5 stars out of 5 from 593,000 reviews on Trustpilot
  • Rated 2.1 stars out of 5 from 49 reviews on SmartCustomer
PlatformRatingReviews
Trustpilot4.5 out of 5593,000
SmartCustomer2.1 out of 549
G2UnknownUnknown
CapterraNot found
Reviews.ioNot found
FeefoNot found
Independent review platforms
2
SmartCustomer rating
2.1 out of 5
SmartCustomer review count
49
Trustpilot rating
4.5 out of 5
Trustpilot review count
593,000
Visitor trafficIt is among the 2,000 most-visited sites on the internet (Cloudflare Radar)For information
  • Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
  • Real people have visited its website since February 2021 or earlier
Google Chrome usage data
Popularity among Chrome users
top 50,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 2,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 17 years agoClear
Website archive history
17 years
Wikipedia page
yes
SourcesWikipedia
Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 733,000 followers on InstagramClear
PlatformProfileAudience
FacebookProfile138,200 followers
InstagramProfile733,000 followers
XProfile60,100 followers
LinkedInProfile325,157 followers
YouTubeNot found
TikTokProfile202,500 followers
Social platforms with discovered profiles
facebook, instagram, linkedin, tiktok, x
Social follower counts
1,458,957 followers in total
Safety
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
Malware or phishing threat status
None
Data breach historyNo known data breach involving the companyClear
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
reject
Certificate
Certificate issuer
Amazon
Certificate type
DV
Certificate expires
26 Mar 2027
Hosting
Nameservers
a1-74.akam.net
a12-65.akam.net
a20-66.akam.net
a5-64.akam.net
edns7.ultradns.com
edns7.ultradns.org
Address
3.173.23.37
3.173.21.37
3.173.22.37

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