Truth score 80 out of 100, High truth signals. Customer satisfaction: mostly satisfied

80/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot11,469 reviews4.0

SmartCustomer3,126 reviews4.2

Reviews.io408 reviews4.3

BBB10 of 70 resolvedF

jjshouse.com

Unclaimed

Rating: 4.0 ⭐⭐⭐⭐ on Trustpilot4.2 ⭐⭐⭐⭐ on SmartCustomer4.3 ⭐⭐⭐⭐ on Reviews.io
Reviews: 15,003 reviews
Years in business: 15 years
Address: 50 Raffles Place, 30-00 Singapore Land Tower, Singapore
Email address: service@jjshouse.com
Phone number: Not found
Contact page: Not found
Website: jjshouse.com

jjshouse.com

Wedding, Bridesmaid, Prom & Special Occasion Dresses | JJ's HouseShop wedding, bridesmaid, prom, and special occasion dresses. Discover 2026 trending styles, custom fits, and affordable options! Free delivery on orders $159+.

Checked on 10 Oct 2026, 01:03

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Summary

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Is jjshouse.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 2 of its pages: contact and delivery. Its website address was registered 15 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 3,106,072 followers on Facebook. Customers have left 11,469 reviews on Trustpilot, averaging 4.0 stars out of 5. Customers have left 3,126 reviews on SmartCustomer, averaging 4.2 stars out of 5. Customers have left 408 reviews on Reviews.io, averaging 4.3 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 2 complaint(s) filed against business. Of its 70 complaints closed in three years, 10 were resolved to the customer's satisfaction. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 2 of its pages · contact and delivery.
Its website address was registered 15 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 3,106,072 followers on Facebook.
Excellent independent reputation · 11,469 reviews on Trustpilot, rated 4.0 stars out of 5.
Great independent reputation · 3,126 reviews on SmartCustomer, rated 4.2 stars out of 5.
Good independent reputation · 408 reviews on Reviews.io, rated 4.3 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

The Better Business Bureau rates it F, and does not accredit it; 10 of its 70 complaints closed in three years were resolved to the customer's satisfaction.

Not found

Web history and authority information was not found from our checks.
Phone number information was not found from our checks.

Our technical team has been informed.

How to check if jjshouse.com is legit

7 clear · 1 not found · 2 for information

To check if jjshouse.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about jjshouse.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves 22 countries · BBB rating FFor information

The Better Business Bureau rates it F, and does not accredit it; 10 of its 70 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its Better Business Bureau profile is a US listing
Which countries the company serves: Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, UK, Ireland, Italy, Japan, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, US
Why we believe that: US$ prices on its homepage, $ prices on its homepage, it publishes pages for 22 countries (hreflang), its delivery page says it ships to the US

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 70
BBB complaints closed in twelve months: 27
BBB complaints resolved to the customer's satisfaction: 10
BBB complaint types: Service or Repair Issues: 25, Product Issues: 22, Delivery Issues: 18, Customer Service Issues: 2, Sales and Advertising Issues: 2, Order Issues: 1
BBB customer reviews: 133
BBB reasons for rating: Failure to respond to 2 complaint(s) filed against business, Business has failed to resolve underlying cause(s) of a pattern of complaints
BBB business started: 1 May 2013
BBB file opened: 1 May 2013

SourcesBBB profile

Domain registrationIts website address was registered 15 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 15 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: contact and deliveryClear

Company contact email is available

Pages foundContact Delivery

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: Not found

What its pages say

Quoted word for word from jjshouse.com.

Delivery cost: “Please refer to the table below for shipping method options, shipping time, and estimated minimum shipping costs.” Delivery page · from Common Crawl's copy saved 14 August 2026

SourcesHomepage · from Common Crawl's copy saved 12 September 2026Contact page · from Common Crawl's copy saved 8 August 2026Delivery page · from Common Crawl's copy saved 14 August 2026

Reputation and track record

Customer reviewsTrustpilot 4.0 stars from 11,469 reviews · SmartCustomer 4.2 stars from 3,126 reviews · Reviews.io 4.3 stars from 408 reviewsClear

Rated 4.3 stars out of 5 from 408 reviews on Reviews.io
Rated 4.2 stars out of 5 from 3,126 reviews on SmartCustomer
Rated 4.0 stars out of 5 from 11,469 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.0 out of 5	11,469
SmartCustomer	4.2 out of 5	3,126
G2	Not found
Capterra	Not found
Reviews.io	4.3 out of 5	408
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 4.3 out of 5
Reviews.io review count: 408
SmartCustomer rating: 4.2 out of 5
SmartCustomer review count: 3,126
Trustpilot rating: 4.0 out of 5
Trustpilot review count: 11,469

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 20,000 sites

Web history and authorityWe were unable to find out how long its website has been online.Not found

Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 3,106,072 followers on FacebookClear

Its YouTube channel has 10,300 subscribers and 879 videos, the latest uploaded 925 days ago

Platform	Profile	Audience
Facebook	Profile	3,106,072 followers
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Profile	235 followers
YouTube	Profile	10,300 subscribers
TikTok	Profile	144,400 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 3,261,007 followers in total
YouTube channel: 879 videos, 10,300 subscribers, last upload 925 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear