Truth score 70 out of 100, High truth signals. Customer satisfaction: mixed

70/ 100

Truth score

High truth signals

Customer satisfactionMixedFrom independent reviews, weighed by their number

Trustpilot785 reviews3.5

SmartCustomer107 reviews2.6

Reviews.io48 reviews5.0

BBB117 of 366 resolvedA+

intelius.com

Unclaimed

Rating: 3.5 ⭐⭐⭐⭐ on Trustpilot2.6 ⭐⭐⭐ on SmartCustomer5.0 ⭐⭐⭐⭐⭐ on Reviews.io
Reviews: 940 reviews
Years in business: 25 years
Address: 2261 Market Street, STE 46128, San Francisco, CA, 94114
Email address: support@intelius.com
Phone number: +1 877-564-3253
Contact page: intelius.com/contact/
Website: intelius.com

intelius.com

Intelius - People Search, Reverse Phone Lookup, Reverse Address LookupOfficial Intelius website. Public Records People Search, Reverse Phone Lookup, Reverse Address Lookup & Criminal Background Checks. Start your search for people online here.

Checked on 11 Oct 2026, 11:04

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Summary

Get Markdown

Is intelius.com legit and trustworthy? Truth score 70 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

intelius.com's website address was registered 25 years ago, and is locked against transfer to someone else. Customers have left 48 reviews on Reviews.io, averaging 5.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 107 reviews on SmartCustomer average only 2.6 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 25 years ago.
A not fully established independent reputation · 48 reviews on Reviews.io, rated 5.0 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A substantial number of independent reviews (107 on SmartCustomer), but it falls short with only 2.6 stars out of 5.

How to check if intelius.com is legit

1 be cautious · 7 clear · 2 for information

To check if intelius.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about intelius.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and accredits it; 117 of its 366 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its legal pages give an address in California, its terms are governed by the laws of California, its phone number starts +1, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: its structured data names the area it serves

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: Yes
BBB complaints closed in three years: 366
BBB complaints closed in twelve months: 88
BBB complaints resolved to the customer's satisfaction: 117
BBB complaint types: Service or Repair Issues: 95, Product Issues: 89, Sales and Advertising Issues: 74, Customer Service Issues: 46, Billing Issues: 41, Order Issues: 13, Delivery Issues: 8
BBB customer reviews: 166
BBB business started: 17 Jan 2003
BBB file opened: 4 Oct 2011

SourcesBBB profile

Domain registrationIts website address was registered 25 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 25 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: contact and termsClear

Company contact email is available
Company contact phone number is available

Pages foundContact Terms

HTTPS enabled: Yes
Contact email or contact form available: Both
Contact phone number found: +1 877-564-3253

What its pages say

Quoted word for word from intelius.com.

Phone support: “Call us during operating hours (877) 564-3253” Contact page

SourcesHomepage Contact page Terms page

Reputation and track record

Customer reviewsTrustpilot 3.5 stars from 785 reviews · SmartCustomer 2.6 stars from 107 reviews · Reviews.io 5.0 stars from 48 reviewsBe cautious

Rated 5.0 stars out of 5 from 48 reviews on Reviews.io
Rated 3.5 stars out of 5 from 785 reviews on Trustpilot
Rated 2.6 stars out of 5 from 107 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	3.5 out of 5	785
SmartCustomer	2.6 out of 5	107
G2	Not found
Capterra	Not found
Reviews.io	5.0 out of 5	48
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 5.0 out of 5
Reviews.io review count: 48
SmartCustomer rating: 2.6 out of 5
SmartCustomer review count: 107
Trustpilot rating: 3.5 out of 5
Trustpilot review count: 785

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 31,433 followers on FacebookClear

Its YouTube channel has 11,300 subscribers and 33 videos, the latest uploaded 460 days ago

Platform	Profile	Audience
Facebook	Profile	31,433 followers
Instagram	Profile	69 followers
X	Profile	Unknown
LinkedIn	Profile	3,318 followers
YouTube	Profile	11,300 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 46,120 followers in total
YouTube channel: 33 videos, 11,300 subscribers, last upload 460 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear