hottopic.com
Website
Hot Topic | The Pop-Culture Merch & Clothing StoreFrom band tees, pop culture-inspired collections and on-trend accessories, to anime merch and the hottest fashion apparel, we have what's new and next.
#mychemicalromance The Black Parade on HT exclusive tan & black galaxy vinyl, online & in stores 🖤The latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Department store
- Founded
- 1988
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 31 years
- Address
- 18305 San Jose Ave, City of Industry, CA, 91748, USA
- Email address
- htonline
@hottopic.com - Phone number
- +1 800-892-8674
- Contact page
- www.hottopic.com/
contactus Linked from the site's own pages. We could not open it. - Website
- hottopic.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/hottopic.com"
title="See the full Truth Signal report on hottopic.com">
<img src="https://truthsignal.com/business/hottopic.com/badge.svg"
alt="Truth Signal truth score for hottopic.com"
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</a>Summary
Is hottopic.com legit and trustworthy? Truth score 72 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
hottopic.com's website address was registered 31 years ago, and is locked against transfer to someone else. It has 467 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 190 reviews on SmartCustomer average only 2.6 stars out of 5.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 31 years ago.
- 467 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (190 on SmartCustomer), but it falls short with only 2.6 stars out of 5.
What they offer
From band tees, pop culture-inspired collections and on-trend accessories, to anime merch and the hottest fashion apparel, we have what's new and next.
- What makes them different
- “Founded in 1989, Hot Topic was the first retailer to bring alternative apparel and accessories to malls across the country.” Its homepage
Hot Topic offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Learn More
Latest YouTube video
Correct as of
How to check if hottopic.com is legit
To check if hottopic.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about hottopic.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves Canada and the US; founded in 1988 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, OpenData.org's record puts its head office in 18305 San Jose Ave, City of Industry, CA, 91748, USA
- Which countries the company serves
- Canada, US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
- SEC registration (CIK)
- 0000892921
- Type (Wikipedia)
- public company
- Industry
- retail
- Founded
- 1988
- Listed name
- HOT TOPIC, INC.
- Trading names
- HOT TOPIC, HOT TOPIC STORE NO 586, HOT TOPICS CENTRAL FLORIDA, HOT TOPICS, HOT TOPIC STORE 520, HOT TOPICX
- Head office (OpenData.org)
- 18305 San Jose Ave, City of Industry, CA, 91748, USA
- Number of locations
- 587
Domain registrationIts website address was registered 31 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 31 years
- Domain transfer lock enabled
- Yes
Website detailsCompany contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 800-892-8674
- Contact page linked
- Yes
Reputation and track record
Customer reviews657 reviews across 2 platforms, rated 2.6 to 2.6 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 467 |
| SmartCustomer | 2.6 out of 5 | 190 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 10,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, TikTok, X, YouTube and LinkedIn); the largest audience is 2,100,000 followers on TikTok
- Its YouTube channel has 455,000 subscribers and 2092 videos, the latest uploaded on 23 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 455,000 subscribers |
| TikTok | Profile | 2,100,000 followers |
- Social platforms with discovered profiles
- facebook, instagram, tiktok, x, youtube, linkedin
- Social follower counts
- 2,555,000 followers in total
- YouTube channel
- 2,092 videos, 455,000 subscribers, last upload 23 Oct 2026
What data this site collects about you
Tracking tools on its homepageNone named in its code
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: HotTopic, the latest 2 years ago
- Known data breaches found
- 1
In October 2024, retailer Hot Topic suffered a data breach that exposed 57 million unique email addresses. The impacted data also included physical addresses, phone numbers, purchases, genders, dates of birth and partial credit data containing card type, expiry and last 4 digits.
- Accounts affected
- 56,904,909
- Date
- 19 Oct 2024
- Data exposed
- Dates of birth, Email addresses, Genders, Names, Partial credit card data, Phone numbers, Physical addresses, Purchases, Salutations
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 2 Dec 2026
- Nameservers
- ns1.p201.dns.oraclecloud.net
ns2.p201.dns.oraclecloud.net
ns3.p201.dns.oraclecloud.net
ns4.p201.dns.oraclecloud.net - Address
- 145.224.255.10
145.224.255.11
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