Truth score 62 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

62/ 100

Truth score

Mixed truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

Trustpilot6,226 reviews1.0

SmartCustomer33 reviews1.6

Reviews.io245 reviews4.6

BBB605 of 3,709 resolvedF

homeaglow.com

Unclaimed

Rating: 1.0 ⭐ on Trustpilot4.6 ⭐⭐⭐⭐⭐ on Reviews.io1.6 ⭐⭐ on SmartCustomer
Reviews: 6,504 reviews
Years in business: 11 years
Address: 600 Congress Ave, Floor 14, Austin
Email address: support@homeaglow.com
Phone number: +1 650-513-0078
Contact page: Not found
Website: homeaglow.com

homeaglow.com

Homeaglow – Official Site | Get Your First House Cleaning FreeFind top rated house cleaners near you. Professional, affordable and background-checked. Get your first 3-hour clean free with a membership.

Checked on 10 Oct 2026, 11:03

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Summary

Get Markdown

Is homeaglow.com legit and trustworthy? Truth score 62 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

homeaglow.com's website address was registered 11 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube), with its largest audience of 333,000 followers on Facebook. Customers have left 245 reviews on Reviews.io, averaging 4.6 stars out of 5. Be cautious: its 6,226 reviews on Trustpilot average only 1.0 stars out of 5. Its 33 reviews on SmartCustomer average only 1.6 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Advertising issues found by BBB. Of its 3,709 complaints closed in three years, 605 were resolved to the customer's satisfaction.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 11 years ago.
It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 333,000 followers on Facebook.
Good independent reputation · 245 reviews on Reviews.io, rated 4.6 stars out of 5.

Be cautious

A large number of independent reviews (6,226 on Trustpilot), but it falls short with only 1.0 stars out of 5.
A low number of independent reviews (33 on SmartCustomer), but it falls short with only 1.6 stars out of 5.
The Better Business Bureau rates it F, and does not accredit it; 605 of its 3,709 complaints closed in three years were resolved to the customer's satisfaction.

How to check if homeaglow.com is legit

1 be cautious · 7 clear · 2 for information

To check if homeaglow.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about homeaglow.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating FFor information

The Better Business Bureau rates it F, and does not accredit it; 605 of its 3,709 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of Texas, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its structured data names the area it serves

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 3,709
BBB complaints closed in twelve months: 1,263
BBB complaints resolved to the customer's satisfaction: 605
BBB complaint types: Product Issues: 1,139, Billing Issues: 1,052, Service or Repair Issues: 731, Order Issues: 351, Sales and Advertising Issues: 213, Customer Service Issues: 207, Delivery Issues: 16
BBB customer reviews: 1,254
BBB reasons for rating: Advertising issues found by BBB, Business has failed to resolve underlying cause(s) of a pattern of complaints
BBB business started: 4 Aug 2015
BBB file opened: 7 Oct 2021

SourcesBBB profile

Domain registrationIts website address was registered 11 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 11 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: contact, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 650-513-0078

SourcesHomepage Contact page Privacy page Terms page

Reputation and track record

Customer reviewsTrustpilot 1.0 stars from 6,226 reviews · SmartCustomer 1.6 stars from 33 reviews · Reviews.io 4.6 stars from 245 reviewsBe cautious

Rated 4.6 stars out of 5 from 245 reviews on Reviews.io
Rated 1.6 stars out of 5 from 33 reviews on SmartCustomer
Rated 1.0 stars out of 5 from 6,226 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	1.0 out of 5	6,226
SmartCustomer	1.6 out of 5	33
G2	Not found
Capterra	Not found
Reviews.io	4.6 out of 5	245
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 4.6 out of 5
Reviews.io review count: 245
SmartCustomer rating: 1.6 out of 5
SmartCustomer review count: 33
Trustpilot rating: 1.0 out of 5
Trustpilot review count: 6,226

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityThe Internet Archive first saved a copy of its website 22 years agoClear

Website archive history: 22 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 333,000 followers on FacebookClear

Its YouTube channel has 17,600 subscribers and 376 videos, the latest uploaded 8 days ago

Platform	Profile	Audience
Facebook	Profile	333,000 followers
Instagram	Profile	259,000 followers
X	Not found
LinkedIn	Profile	5,829 followers
YouTube	Profile	17,600 subscribers
TikTok	Profile	36,000 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, youtube
Social follower counts: 651,429 followers in total
YouTube channel: 376 videos, 17,600 subscribers, last upload 8 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear