grab.com
Website
Grab. The Everyday Everything AppGrab is Southeast Asia’s leading superapp. It provides everyday services like Deliveries, Mobility, Financial Services, and More.
Grab. The Everyday Everything AppGrab is Southeast Asia’s leading superapp. It provides everyday services like Deliveries, Mobility, Financial Services, and More.
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Truth score
Business details
- Founded
- 2012
- Sells to
- The public and businesses
- Licensed trade
- Financial services or credit
- Domain age
- 30 years
- Address
- 3 Media Close, Singapore
- Email address
- Not found
- Phone number
- Not found
- Contact page
- grab.com/
driver/ - Website
- grab.com
- Social media
- Not found
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is grab.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: insufficient evidence.
We read 6 of its pages: contact, about, delivery, cancellation, terms and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 3 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find social media profiles, an email address or a phone number.
Positives
- We read 6 of its pages · contact, about, delivery, cancellation, terms and privacy.
- Its website address was registered 30 years ago.
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (3 on SmartCustomer), but it falls short with only 2.5 stars out of 5.
Not found
- Social presence information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Grab is Southeast Asia’s leading superapp. It provides everyday services like Deliveries, Mobility, Financial Services, and More.
How to check if grab.com is legit
To check if grab.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about grab.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in Singapore; serves 9 countries; founded in 2012 (Wikipedia)
- Where the company is based
- Singapore
- Why we believe that
- Wikipedia gives its headquarters as Singapore
- Which countries the company serves
- Indonesia, Cambodia, Myanmar, Malaysia, Philippines, Singapore, Thailand, US, Vietnam
- Why we believe that
- $ prices on its homepage, it publishes pages for 8 countries (hreflang)
- Type (Wikipedia)
- ridesharing company
- Industry
- transport
- Founded
- 2012
- Area served
- Malaysia
Domain registrationIts website address was registered 30 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 30 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, delivery, cancellation, terms and privacy
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Yes
- Hosting company
- Amazon Technologies Inc.
- In their own words
- “Find Your Next Adventure in Singapore with Grab Culinary Tours. The one-stop to your training needs, through every phase of your partnership with us. Get help on account issues, app issues issues, and more.”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
Reputation and track record
Customer reviews, accreditations and complaints54,933 reviews across 2 platforms, rated 2.5 to 4.9 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 2.5 out of 5 stars | 3 |
| Total | 4.9 out of 5 stars | 54,933 |
App StoreIts app, Grab: Food Delivery, Taxi Ride, is on Apple's App Store, rated 4.9 out of 5 from 54,930 ratings, counted in the reviews total.
- App
- Grab: Food Delivery, Taxi Ride
- App Store rating
- 4.9 out of 5
- App Store ratings
- 54,930
Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 5,000 sites
Share of people looking up grab.com, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1Indonesia29.4%
- 2Vietnam10.9%
- 3Philippines10.0%
- 4Singapore8.3%
- 5Thailand8.2%
- 6Malaysia5.9%
- 7United States5.7%
- 8Germany4.9%
- 9France4.4%
- 10Hong Kong2.2%
Top 10 of 86 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 29 years ago
- Website archive history
- 29 years
Social presenceWe could not check how big its social media following is: the check ran out of time.
What data this site collects about you
Tracking tools on its homepageGoogle Analytics and Google Tag Manager
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 4 Feb 2027
- Nameservers
- ns-1435.awsdns-51.org
ns-164.awsdns-20.com
ns-1761.awsdns-28.co.uk
ns-749.awsdns-29.net - Address
- 18.154.84.100
18.154.84.111
18.154.84.86
18.154.84.91
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
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