Truth score 84 out of 100, High truth signals. Customer satisfaction: mixed

84/ 100

Truth score

High truth signals

Customer satisfactionMixedFrom independent reviews, weighed by their number

Trustpilot57,000 reviews3.9

SmartCustomer877 reviews2.0

Reviews.io447 reviews1.4

getyourguide.com

Unclaimed

Rating: 3.9 ⭐⭐⭐⭐ on Trustpilot2.0 ⭐⭐ on SmartCustomer1.4 ⭐ on Reviews.io
Reviews: 58,324 reviews
Years in business: 19 years
Address: Sonnenburger Str. 73, Berlin
Email address: do-not-reply@getyourguide.com
Phone number: Not found
Contact page: getyourguide.com/contact/
Website: getyourguide.com

getyourguide.com

Book Things To Do, Attractions, and Tours | GetYourGuideFind, compare, and book sightseeing tours, attractions, excursions, things to do and fun activities from around the world. Save money and book directly from local suppliers.

Checked on 13 Oct 2026, 01:04

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Summary

Get Markdown

Is getyourguide.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

We read 2 of its pages: contact and terms. Its website address was registered 19 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 877 reviews on SmartCustomer average only 2.0 stars out of 5. Its 447 reviews on Reviews.io average only 1.4 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 2 of its pages · contact and terms.
Its website address was registered 19 years ago.
It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A substantial number of independent reviews (877 on SmartCustomer), but it falls short with only 2.0 stars out of 5.
A substantial number of independent reviews (447 on Reviews.io), but it falls short with only 1.4 stars out of 5.

Not found

Phone number information was not found from our checks.

How to check if getyourguide.com is legit

1 be cautious · 8 clear · 1 for information

To check if getyourguide.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about getyourguide.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsFounded in 2009 in Zurich, Switzerland (Wikipedia)Clear

Country

Where the company is based: Not stated with its address
Which countries the company serves: Austria, Australia, Bulgaria, Brazil, Switzerland, China, Czechia, Germany, Denmark, Estonia, Egypt, Spain, Finland, France, UK, Greece, Hong Kong, Croatia, Hungary, Indonesia, Israel, Italy, Japan, South Korea, Lithuania, Latvia, Mexico, Malaysia, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Russia, Sweden, Slovenia, Slovakia, Thailand, Türkiye, Taiwan, Ukraine, US
Why we believe that: $ prices on its homepage, it publishes pages for 43 countries (hreflang)

Registration

VAT number: DE276456081

Better Business Bureau

Better Business Bureau profile: Not found

From Wikipedia

Industry: tourism
Founded: 2009; 17 years ago in Zurich, Switzerland
Area served: worldwide

SourcesWikipedia

Domain registrationIts website address was registered 19 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 19 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: contact and termsClear

Company contact email is available

Pages foundContact Terms

HTTPS enabled: Yes
Contact email or contact form available: Both
Contact phone number found: Not found

What its pages say

Quoted word for word from getyourguide.com.

Ways to contact them: “If the activity provider doesn't respond, please contact us via phone or chat by selecting either of those options under " Can't find the meeting point?” Contact page

SourcesHomepage Terms page Contact page

Reputation and track record

Customer reviewsTrustpilot 3.9 stars from 57,000 reviews · SmartCustomer 2.0 stars from 877 reviews · Reviews.io 1.4 stars from 447 reviewsBe cautious

Rated 3.9 stars out of 5 from 57,000 reviews on Trustpilot
Rated 1.4 stars out of 5 from 447 reviews on Reviews.io
Rated 2.0 stars out of 5 from 877 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	3.9 out of 5	57,000
SmartCustomer	2.0 out of 5	877
G2	Not found
Capterra	Not found
Reviews.io	1.4 out of 5	447
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 1.4 out of 5
Reviews.io review count: 447
SmartCustomer rating: 2.0 out of 5
SmartCustomer review count: 877
Trustpilot rating: 3.9 out of 5
Trustpilot review count: 57,000

Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)For information

Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 5,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 5,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 18 years agoClear

Website archive history: 18 years
Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 2,000,000 followers on InstagramClear

Its YouTube channel has 90,300 subscribers and 643 videos, the latest uploaded 10 days ago

Platform	Profile	Audience
Facebook	Profile	704,847 followers
Instagram	Profile	2,000,000 followers
X	Profile	11,300 followers
LinkedIn	Not found
YouTube	Profile	90,300 subscribers
TikTok	Profile	329,500 followers

Social platforms with discovered profiles: facebook, instagram, tiktok, x, youtube
Social follower counts: 3,135,947 followers in total
YouTube channel: 643 videos, 90,300 subscribers, last upload 10 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear