fresha.com
Website
Fresha - Instantly book salons and spas nearbyFind the best salons and spa in your area with Fresha salon booking software. Book now!
Fresha - Instantly book salons and spas nearbyFind the best salons and spa in your area with Fresha salon booking software. Book now!
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Beauty salon and spa
- Years in business
- 8 years
- Places to visit
- 85 storesLondon (4), Newport (4), Caerphilly (4), High Wycombe (3), Merthyr Tydfil (2) and more
- Kind of seller
- Marketplace
- Licensed trade
- No licence normally needed
- Domain age
- 21 years
- Address
- 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United KingdomA registered agent's address, used as the legal address of many companies. It may not be where the business works.
- Email address
- hello
@fresha.com - Phone number
- Not found
- Contact page
- fresha.com/
contact-us - Website
- fresha.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/fresha.com"
title="See the full Truth Signal report on fresha.com">
<img src="https://truthsignal.com/business/fresha.com/badge.svg"
alt="Truth Signal truth score for fresha.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is fresha.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
fresha.com is run by FRESHA.COM Sv LTD, an active UK company registered at Companies House 8 years ago. Its website address was registered 21 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 7,578 reviews on Trustpilot, averaging 5.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 8 years ago.
- Its website address was registered 21 years ago.
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
- Great independent reputation · 7,578 reviews on Trustpilot, rated 5.0 stars out of 5.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
- Phone number information was not found from our checks.
What they offer
Find the best salons and spa in your area with Fresha salon booking software. Book now!
85 stores
Numbers are places close together. Positions from OpenStreetMap contributors.
Fresha offers support and help through their help page, which can be found in the sources below.
How to check if fresha.com is legit
To check if fresha.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about fresha.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 8 years ago
- Its registered office at Companies House is 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
- Its latest accounts at Companies House run to 31 December 2025
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as FRESHA.COM SV LTD, the site's structured data states its country, its legal pages give an address in United Kingdom, its terms are governed by the laws of England, its VAT number starts GB, its postcode is a UK postcode
- Companies House registration
- Registered as FRESHA.COM SV LTD
- VAT number
- GB299758808
- Company found in official company register
- Yes
- Registered company name
- FRESHA.COM SV LTD
- Company status
- active
- Company age
- 8 years
- Registered address
- 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- Registered to do
- 62012 Business and domestic software development
63120 Web portals - Company type
- Private limited company
- Accounts filed
- Group accountsAccounts for a parent company and the companies it owns.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 21 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 21 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: contact, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
- Sources agreeing on postcode
- 2
Quoted word for word from fresha.com.
- Who you're buying from
- “We are Fresha.com SV Limited, a company incorporated registered in England under company number 11326509, with registered office address in 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom (" Fresha ", " we ", " us " and " our ").” Terms page
Reputation and track record
Customer reviewsRated 5.0 stars out of 5 from 7,578 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 5 out of 5 | 7,578 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 10,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 86,000 followers on Instagram
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell or share your phone number with third parties, except where required by law.”
- Shares your data with other companies.
- “We will share your information with our Partners if you have asked us to (for example, if you want to connect with, order from or make a booking with one of our Partners).”
- Collects where you are.
- “Location data Location data includes country location (based on your full or partial IP address and/or Google Analytics information) which we use to provide location services (if you ask or permit us to), so that we can deliver content, advertising or other services that are dependent on knowing where you are, like checking for fraudulent transactions.”
- May send your data to other countries.
- “Where we transfer your personal data to a country outside the UK that has not been designated as providing an equivalent level of protection under UK data protection laws, we will put in place appropriate safeguards such as the International Data Transfer Agreement (IDTA), the UK addendum or other transfer mechanism.”
- May make automated decisions or build a profile about you.
- “We may use ‘profiling’ or automated decision-making tools in our processing of personal data we automatically collect about you.”
- Has a data protection officer you can contact.
- “You can contact our Data Protection Officer at [email protected] .”dpo
@fresha.com
Tracking tools on its homepageGoogle Tag Manager and Meta Pixel
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 31 Mar 2027
- Nameservers
- ns-1098.awsdns-09.org
ns-1913.awsdns-47.co.uk
ns-41.awsdns-05.com
ns-819.awsdns-38.net - Address
- 52.85.47.31
52.85.47.73
52.85.47.35
52.85.47.129
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