Truth score 59 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

59/ 100

Truth score

Mixed truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

Trustpilot101 reviews1.6

SmartCustomer24 reviews1.3

BBB0 of 1 resolvedB-

dtlr.com

Unclaimed

Rating: 1.6 ⭐⭐ on Trustpilot1.3 ⭐ on SmartCustomer
Reviews: 125 reviews
Years in business: 25 years
Address: Not foundNo address found using the trading company name
Email address: custserv@dtlr.com
Phone number: +1 703-971-3927
Contact page: dtlr.com/pages/contact
Website: dtlr.com

dtlr.com

DTLR | Your Fashion. Your Lifestyle | Free ShippingThe destination for new footwear, apparel, releases and more. Shop the latest trends from top brands like Nike, Jordan, Adidas, Puma, and The North Face...

Checked on 13 Oct 2026, 01:05

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   title="See the full Truth Signal report on dtlr.com">
  <img src="https://truthsignal.com/business/dtlr.com/badge.svg"
       alt="Truth Signal truth score for dtlr.com"
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Summary

Get Markdown

Is dtlr.com legit and trustworthy? Truth score 59 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

dtlr.com's website address was registered 25 years ago, and is locked against transfer to someone else. Be cautious: its 101 reviews on Trustpilot average only 1.6 stars out of 5. Its 24 reviews on SmartCustomer average only 1.3 stars out of 5. We could not find an address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 25 years ago.

Be cautious

A substantial number of independent reviews (101 on Trustpilot), but it falls short with only 1.6 stars out of 5.
A low number of independent reviews (24 on SmartCustomer), but it falls short with only 1.3 stars out of 5.

Not found

Address information was not found from our checks.

How to check if dtlr.com is legit

1 be cautious · 7 clear · 2 for information

To check if dtlr.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about dtlr.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating B-For information

The Better Business Bureau rates it B-, and does not accredit it; 0 of its 1 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its phone number starts +1, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: B-
BBB accredited: No
BBB complaints closed in three years: 1
BBB complaints closed in twelve months: 0
BBB complaints resolved to the customer's satisfaction: 0
BBB complaint types: Customer Service Issues: 1
BBB customer reviews: 0
BBB reasons for rating: Failure to respond to 1 complaint(s) filed against business
BBB file opened: 5 Aug 2015

SourcesBBB profile

Domain registrationIts website address was registered 25 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 25 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: contact and termsClear

Company contact email is available
Company contact phone number is available

Pages foundContact Terms

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 703-971-3927

What its pages say

Quoted word for word from dtlr.com.

Ways to contact them: “By clicking on the Chat, Call Us, or Email us buttons below, you consent to the storing and use of your information by us and any authorized service provider acting on our behalf for customer service or quality assurance purposes.” Contact page
Phone support: “By clicking on the Chat, Call Us, or Email us buttons below, you consent to the storing and use of your information by us and any authorized service provider acting on our behalf for customer service or quality assurance purposes.” Contact page

SourcesHomepage Contact page Terms page

Reputation and track record

Customer reviewsTrustpilot 1.6 stars from 101 reviews · SmartCustomer 1.3 stars from 24 reviewsBe cautious

Rated 1.3 stars out of 5 from 24 reviews on SmartCustomer
Rated 1.6 stars out of 5 from 101 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	1.6 out of 5	101
SmartCustomer	1.3 out of 5	24
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 2
SmartCustomer rating: 1.3 out of 5
SmartCustomer review count: 24
Trustpilot rating: 1.6 out of 5
Trustpilot review count: 101

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 24 years agoClear

Website archive history: 24 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 480,000 followers on InstagramClear

Its YouTube channel has 22,600 subscribers and 157 videos, the latest uploaded 13 days ago

Platform	Profile	Audience
Facebook	Profile	150,506 followers
Instagram	Profile	480,000 followers
X	Profile	Unknown
LinkedIn	Profile	12,787 followers
YouTube	Profile	22,600 subscribers
TikTok	Profile	79,400 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 745,293 followers in total
YouTube channel: 157 videos, 22,600 subscribers, last upload 13 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear