drpen.com.au
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Skincare
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- Not found
- Address
- Not foundNo address found using the trading company name
- Email address
- customersupport
@drpen.com.au - Phone number
- Not found
- Contact page
- drpen.com.au/
en-US/ contact - Website
- drpen.com.au
- Social media
Customer reviews
Summary
Is drpen.com.au legit and trustworthy? Truth score 36 out of 100, low truth signals: 5 of 10 public checks clear, 3 not found, 2 for information. Legitimacy confidence: low. Customer satisfaction: no rating found yet.
No malware or phishing warnings found for its website. We could not find when its domain was registered, an archive history for its website, social media profiles, an address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- No malware or phishing warnings found for its website.
Not found
- Domain registration information was not found from our checks.
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
- Domain age information was not found from our checks.
- Address information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Use our Dr. Pen Microneedling to target problem areas such as fine lines around the lips, eyes and frown lines. Reduce the appearance of scars or skin damage!
Dr. Pen Microneedling System offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Testimonials
Latest YouTube video
Correct as of
How to check if drpen.com.au is legit
To check if drpen.com.au is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about drpen.com.au; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in Australia; serves 34 countries
- Where the company is based
- Australia
- Why we believe that
- its terms are governed by the laws of Australia, its legal pages name a company ending Pty Ltd
- Which countries the company serves
- Austria, Australia, Åland Islands, Belgium, Bulgaria, Canada, Switzerland, Christmas Island, Cyprus, Czechia, Denmark, Estonia, Finland, Faroe Islands, France, UK, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, US
- Why we believe that
- its address ends .au, $ prices on its homepage, it publishes pages for 34 countries (hreflang), its delivery page says it ships to Australia, its delivery page says it ships to New Zealand, its delivery page says it ships to the US, its delivery page says it ships internationally
Domain registrationnothing known
nothing recorded
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from drpen.com.au.
- In their own words
- “The Dr Pen Auto Microneedle System is a revolutionary micro-needling skincare device which aims to tighten, lift and rejuvenate your skin. Target problem areas such as fine lines around the lips, eyes and frown lines. When the needle tips makes contact with the skin, the needles create tiny punctures in the skin, causing micro-trauma, this induces an healing response, promoting the creation of collagen.” About page
- How long you have to return
- “Returned within 14 days of purchase” Returns page
- Do returns cost anything
- “You may choose to receive the refund less the 20% restocking fee and return shipping to your original payment method, or as a store credit.” Returns page
- Faulty or damaged items
- “If your order arrives damaged, you must notify us within 7 calendar days of delivery confirmation by submitting a support ticket with our Customer Experience Team.” Returns page
- Delivery cost
- “Free Delivery within Australia on orders over $99!” Delivery page
Reputation and track record
Customer reviews51 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 51 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 1,000,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram and YouTube
- Its YouTube channel has 18,600 subscribers and 449 videos, the latest uploaded on 26 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Not checked | |
| Not checked | ||
| YouTube | Profile | 18,600 subscribers |
| TikTok | Not checked |
- YouTube channel
- 449 videos, 18,600 subscribers, last upload 26 Oct 2026
What data this site collects about you
Tracking tools on its homepageKlaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 3 Jan 2027
- Nameservers
- anastasia.ns.cloudflare.com
igor.ns.cloudflare.com - Address
- 23.227.38.32
Similar businesses
Other businesses in Skincare and related categories, those most like Dr. Pen Microneedling System first.
