discountmugs.com

Website

discountmugs.com

Design Your Own Promotional Products | DiscountMugsShop custom promotional products at DiscountMugs. Affordable, customizable items for branding, marketing, and events. Free shipping on most personalized products

youtube.com

DM DG Prospecting Evergreen FlatLay 1x1 20sThe latest video on its YouTube channel

UnclaimedChecked on 27 Oct 2026, 14:49

Own this business? See what is holding the score back.

Truth score

Truth score 82 out of 100, High truth signals. Customer satisfaction: mostly satisfied

82/ 100

High truth signals

Business details

Category: Personalised gifts
Sells: Physical goods
Sells to: Businesses
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 24 years
Address: 12610 NW 115 AVE MEDLEY FL 33178, Miami
Email address: support@discountmugs.com
Phone number: +1 866-928-1134
Contact page: discountmugs.com/contact-us/
Website: discountmugs.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot6,313 reviews5

SmartCustomer344 reviews3.5

Total6,6574.9

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is discountmugs.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

discountmugs.com's website address was registered 24 years ago, and is locked against transfer to someone else. Customers have left 6,313 reviews on Trustpilot, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 24 years ago.
Great independent reputation · 6,313 reviews on Trustpilot, rated 5.0 stars out of 5.
No malware or phishing warnings found for its website.

Not found

Web history and authority information was not found from our checks.
Social presence information was not found from our checks.

Our technical team has been informed.

What they offer

Shop custom promotional products at DiscountMugs. Affordable, customizable items for branding, marketing, and events. Free shipping on most personalized products

— Discountmugs, in their own words

Best for: “Perfect for trade shows, employee gifts, or giveaways — custom drinkware is a timeless favorite that’s as practical as it is memorable.” Its about page
What makes them different: “Unlike digital advertising, a promotional product generates exposure every time it's used — often for months or years after the initial distribution.” Its homepage

Getting help

Discountmugs offers support and help through their help page, which can be found in the sources below.

SourcesIts homepage Its about page Place a Ticket

Latest YouTube video

Correct as of 27 Oct 2026, 14:49

How to check if discountmugs.com is legit

To check if discountmugs.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about discountmugs.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of Florida, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Domain registrationIts website address was registered 24 years ago

Its website address is locked against being transferred to someone else

Domain age: 24 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 866-928-1134
Contact page found: Contact page

What its pages say

Quoted word for word from discountmugs.com.

Phone support: “Call Us Toll Free: 1-800-579-7152” Contact page
In their own words: “DiscountMugs is one of the largest suppliers of promotional products in the United States. Founded in 1995, our mission is to help elevate your message and make big impressions for your brand or event. We offer an extensive selection of premium branded drinkware, giveaways, office supplies, and more – all available at budget-friendly prices.” About page

SourcesHomepage About page Contact page Terms page Privacy page

Reputation and track record

Customer reviews6,657 reviews across 2 platforms, rated 3.5 to 5.0 out of 5

Platform	Rating	Reviews
Trustpilot	5 out of 5	6,313
SmartCustomer	3.5 out of 5	344
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authoritynothing known

nothing recorded

Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube

Its YouTube channel has 5,500 subscribers and 680 videos, the latest uploaded on 22 Oct 2026

Platform	Profile	Audience
Facebook	Profile	41,894 followers
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	5,500 subscribers
TikTok	Not checked

YouTube channel: 680 videos, 5,500 subscribers, last upload 22 Oct 2026

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “Opt-Out Honoring: once a recipient opts out, we do not send additional commercial emails to that address, and we do not sell or transfer the opted-out address to any third party for emailing purposes.”
Collects where you are.: “We collect approximate location data (derived from IP address) to provide region-appropriate pricing, shipping estimates, and localized promotions.”
Says you can ask it to delete your data.: “Right to Delete: you may request that we delete personal information we have collected from you, subject to certain legal exceptions.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager and Hotjar

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
Hotjar: Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.