Truth score 54 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

54/ 100

Truth score

Mixed truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

Trustpilot635 reviews2.7

BBB1 of 25 resolvedF

cowboyhood.com

Unclaimed

Rating: 2.7 ⭐⭐⭐ on Trustpilot
Reviews: 635 reviews
Years in business: 2 years
Address: Room 06, 1st Floor, Building 2, Hyde Garden, No. 219 Zhongxing North Road, West District, Daya Bay, Huizhou City, Guangdong Province
Email address: support@cowboyhood.com
Phone number: Not found
Contact page: cowboyhood.com/contact
Website: cowboyhood.com

cowboyhood.com

CowboyhoodCowboyhood

Checked on 16 Oct 2026, 07:33

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Summary

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Is cowboyhood.com legit and trustworthy? Truth score 54 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

cowboyhood.com is on one social media platform (Facebook). Be cautious: its 635 reviews on Trustpilot average only 2.7 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: BBB concerns with the business's practices. Of its 25 complaints closed in three years, 1 were resolved to the customer's satisfaction. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

It is on 1 social media platforms (Facebook).

Be cautious

A substantial number of independent reviews (635 on Trustpilot), but it falls short with only 2.7 stars out of 5.
The Better Business Bureau rates it F, and does not accredit it; 1 of its 25 complaints closed in three years were resolved to the customer's satisfaction.

Not found

Phone number information was not found from our checks.

How to check if cowboyhood.com is legit

1 be cautious · 7 clear · 2 for information

To check if cowboyhood.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about cowboyhood.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating FFor information

The Better Business Bureau rates it F, and does not accredit it; 1 of its 25 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage, it publishes pages for 1 countries (hreflang)

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 25
BBB complaints closed in twelve months: 23
BBB complaints resolved to the customer's satisfaction: 1
BBB complaint types: Product Issues: 9, Delivery Issues: 7, Service or Repair Issues: 7, Customer Service Issues: 1, Sales and Advertising Issues: 1
BBB customer reviews: 51
BBB reasons for rating: BBB concerns with the business's practices, Failure to respond to 24 complaint(s) filed against business
BBB business started: 29 Apr 2024
BBB file opened: 4 Feb 2025

SourcesBBB profile

Domain registrationIts website address was registered 2 years agoClear

Domain age: 2 years

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear

Company contact email is available

Pages foundContact About Returns Delivery Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: Not found

What its pages say

Quoted word for word from cowboyhood.com.

Ways to contact them: “You can contact our support representative via email, and we will respond to you as soon as possible.” Contact page
In their own words: “We are an online sports and fitness apparel brand. We have been operating in China for many years. We have our own design team and fabric R&D team, as well as a stable sales team and stable suppliers.” About page
How long you have to return: “Returns Within 30 days - You must return your product within 30 days of purchasing it: → Our policy lasts 30 days. → If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. → To be eligible for a return, your item must be unused and in the same condition you received it.” Returns page
Do returns cost anything: “If you receive a refund, the return shipping costs will be deducted from the refund.” Returns page
Delivery cost: “Orders over $69.99 ship for free shipping.” Delivery page

SourcesHomepage About page Terms page Contact page Privacy page Returns page About us Delivery page Shipping Contact us Refund policy About us Privacy policy Contact us Terms of service Terms of use Return policy Privacy policy Shipping policy

Reputation and track record

Customer reviewsRated 2.7 stars out of 5 from 635 reviews on TrustpilotBe cautious

Platform	Rating	Reviews
Trustpilot	2.7 out of 5	635
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not checked

Independent review platforms: 1
Trustpilot rating: 2.7 out of 5
Trustpilot review count: 635

Visitor trafficIts visitor numbers jumped suddenly into the top 50,000 websites by September 2025: a burst of traffic rather than a steady historyFor information

Google Chrome usage data