Truth score 76 out of 100, High truth signals. Customer satisfaction: not enough reviews to say

76/ 100

Truth score

High truth signals

Customer satisfactionNot enough reviews to sayFrom independent reviews, weighed by their number

BBB10 of 15 resolvedA+

broadway.com

Unclaimed

Rating: Not found
Reviews: 387 reviews
Years in business: 32 years
Address: 1.800.BROADWAY 729 7th Avenue, 6th Floor New York, NY 10019
Email address: info@broadway.com
Phone number: +1 800-276-2392
Contact page: broadway.com/contact-us/
Website: broadway.com

broadway.com

Broadway Tickets | Broadway Shows | Theater Tickets | Broadway.comThe most comprehensive source for Broadway Shows, Broadway Tickets, Off-Broadway, London theater information, Tickets, Gift Certificates, Videos, News & Features, Reviews, Photos.

Checked on 14 Oct 2026, 13:16

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Summary

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Is broadway.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 32 years ago, and is locked against transfer to someone else. It has 387 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a customer rating.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 4 of its pages · contact, about, terms and privacy.
Its website address was registered 32 years ago.
387 reviews on Trustpilot.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

Not found

Rating information was not found from our checks.

How to check if broadway.com is legit

8 clear · 2 for information

To check if broadway.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about broadway.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and accredits it; 10 of its 15 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: Yes
BBB complaints closed in three years: 15
BBB complaints closed in twelve months: 2
BBB complaints resolved to the customer's satisfaction: 10
BBB complaint types: Product Issues: 10, Service or Repair Issues: 5
BBB customer reviews: 217
BBB business started: 8 Dec 1989
BBB file opened: 1 Mar 1993

SourcesBBB profile

Domain registrationIts website address was registered 32 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 32 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 800-276-2392

What its pages say

Quoted word for word from broadway.com.

Phone support: “Call us at 1.800.BROADWAY” Contact page
In their own words: “For over two decades, Broadway.com has been a leading and trusted platform for official Broadway and Off-Broadway tickets and show information. We believe the process of buying your tickets should be as seamless as the performance itself. We source all tickets directly from official box offices, and our dedicated customer service team is right here in Times Square.” About page

SourcesHomepage Terms page About page Contact page Privacy page

Reputation and track record

Customer reviews387 reviews on TrustpilotClear

Platform	Rating	Reviews
Trustpilot	Unknown	387
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
Trustpilot review count: 387

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear

Website archive history: 29 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 961,000 followers on InstagramClear

Its YouTube channel has 606,000 subscribers and 11036 videos, the latest uploaded 8 days ago

Platform	Profile	Audience
Facebook	Profile	585,199 followers
Instagram	Profile	961,000 followers
X	Profile	648,400 followers
LinkedIn	Profile	13,005 followers
YouTube	Profile	606,000 subscribers
TikTok	Profile	219,400 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 3,033,004 followers in total
YouTube channel: 11,036 videos, 606,000 subscribers, last upload 8 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear

Malware or phishing threat status: None

Data breach historyNo known data breach involving the companyClear

Known data breaches found: 0

Domain and email securityIts email is protected: mail forged in its name goes to spamClear

MX records: Yes
SPF record: Yes
DMARC record: Yes
DMARC policy: quarantine

Certificate

Certificate issuer: GlobalSign nv-sa
Certificate type: DV
Certificate expires: 8 Dec 2026

Hosting

Nameservers: ns-1274.awsdns-31.org
ns-1565.awsdns-03.co.uk
ns-277.awsdns-34.com
ns-969.awsdns-57.net
Address: 151.101.195.52
151.101.131.52
151.101.3.52
151.101.67.52