Truth score 66 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

66/ 100

Truth score

Mixed truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

SmartCustomer191 reviews1.7

BBB13 of 45 resolvedF

booksi.com

Unclaimed

Rating: 1.7 ⭐⭐ on SmartCustomer
Reviews: 191 reviews
Years in business: 21 years
Address: 1309 Coffeen Avenue, Suite 3647 Sheridan, Wyoming 82801
Email address: support@booksi.com
Phone number: +1 844-211-9332
Contact page: Not found
Website: booksi.com

booksi.com

Booksibooksi.com

Booksi

Checked on 10 Oct 2026, 11:05

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Summary

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Is booksi.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

booksi.com's website address was registered 21 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 191 reviews on SmartCustomer average only 1.7 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 12 complaint(s) filed against business. Of its 45 complaints closed in three years, 13 were resolved to the customer's satisfaction.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 21 years ago.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A substantial number of independent reviews (191 on SmartCustomer), but it falls short with only 1.7 stars out of 5.
The Better Business Bureau rates it F, and does not accredit it; 13 of its 45 complaints closed in three years were resolved to the customer's satisfaction.

How to check if booksi.com is legit

1 be cautious · 7 clear · 2 for information

To check if booksi.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about booksi.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the UK and the US · BBB rating FFor information

The Better Business Bureau rates it F, and does not accredit it; 13 of its 45 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: UK, US
Why we believe that: £ prices on its homepage, $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 45
BBB complaints closed in twelve months: 20
BBB complaints resolved to the customer's satisfaction: 13
BBB complaint types: Product Issues: 27, Service or Repair Issues: 13, Order Issues: 2, Sales and Advertising Issues: 2, Customer Service Issues: 1
BBB customer reviews: 24
BBB reasons for rating: Failure to respond to 12 complaint(s) filed against business, 45 complaint(s) filed against business
BBB business started: 20 Aug 2021
BBB file opened: 16 Jul 2022

SourcesBBB profile

Domain registrationIts website address was registered 21 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 21 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: about, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundAbout Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 844-211-9332

What its pages say

Quoted word for word from booksi.com.

In their own words: “Welcome to Booksi.com , the worldwide leader in discounted vacations. Our company has come a long way since its inception as a small start-up and has now grown to become the go-to platform for millions of travelers worldwide. Booksi powered by Monster Reservations Group has traveled over 1 million customers and has over 40,000+ Verified Past Customers reviews by Google Reviews.” About page

SourcesHomepage About page Terms page Privacy page

Reputation and track record

Customer reviewsRated 1.7 stars out of 5 from 191 reviews on SmartCustomerBe cautious