bonobos.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Men's clothing
- Founded
- 2007
- Founded by
- Andy Dunn, Brian Spaly
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 23 years
- Address
- 45 W 25th St, 5th Floor, New York
- Email address
- Not found
- Phone number
- Not found
- Contact page
- bonobos.com/
contact-us Linked from the site's own pages. We could not open it. - Website
- bonobos.com
- Social media
Customer reviews
Summary
Is bonobos.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 2 of its pages: returns and privacy. Its website address was registered 23 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 23 reviews on SmartCustomer average only 2.6 stars out of 5. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 2 of its pages · returns and privacy.
- Its website address was registered 23 years ago.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (23 on SmartCustomer), but it falls short with only 2.6 stars out of 5.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
What they offer
Bonobos Official offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if bonobos.com is legit
To check if bonobos.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about bonobos.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; founded in 2007 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code, OpenData.org's record puts its head office in 45 W 25th St Fl 5, New York, NY, 10010, USA
- SEC registration (CIK)
- 0001427204
- Type (Wikipedia)
- privately held company
- Industry
- retail
- Founded
- 2007
- Listed name
- BONOBOS, INC.
- Trading names
- BONOBOS
- Head office (OpenData.org)
- 45 W 25th St Fl 5, New York, NY, 10010, USA
- Number of locations
- 25
Domain registrationIts website address was registered 23 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 23 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 2 of its pages: returns and privacy
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page linked
- Yes
Reputation and track record
Customer reviews57 reviews across 2 platforms, rated 2.6 to 2.6 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 34 |
| SmartCustomer | 2.6 out of 5 | 23 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 200,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 174,000 followers on Instagram
- Its YouTube channel has 29,200 subscribers and 200 videos, the latest uploaded on 16 Sep 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 174,000 followers | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 29,200 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, x, youtube
- Social follower counts
- 203,200 followers in total
- YouTube channel
- 200 videos, 29,200 subscribers, last upload 16 Sep 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We view you as a valued customer, not a product, and we do not sell or rent your personal information to others for money.”
- Says it may sell your personal data.
- “A list of categories of personal information that we have sold or shared for cross- context behavioral advertising, along with the categories of third parties we sold it to or shared it with for cross-context behavioral advertising.”
- Shares your data with other companies.
- “We may sell or share personal information with third parties for various purposes including cross-context behavioral advertising or sharing among our affiliated entities.”
- Collects where you are.
- “You may opt out of our collection of geolocation information by our app by changing the app's settings or the location settings on your mobile device.”
- Says you can ask it to delete your data.
- “Certain state residents also may request deletion of personal information that Bonobos has collected from them.”
Tracking tools on its homepageNone named in its code
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: Bonobos, the latest 6 years ago
- Known data breaches found
- 1
In August 2020, the clothing store Bonobos suffered a data breach that exposed almost 70GB of data containing 2.8 million unique email addresses. The breach also exposed names, physical and IP addresses, phone numbers, order histories and passwords stored as salted SHA-512 hashes, including historical passwords. The breach also exposed partial credit card data including card type, the name on the card, expiry date and the last 4 digits of the card. The data was provided to HIBP by dehashed.com.
- Accounts affected
- 2,811,929
- Date
- 14 Aug 2020
- Data exposed
- Email addresses, Historical passwords, IP addresses, Names, Partial credit card data, Passwords, Phone numbers, Physical addresses, Purchases
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 14 Dec 2026
- Nameservers
- ns-109.awsdns-13.com
ns-1487.awsdns-57.org
ns-1777.awsdns-30.co.uk
ns-847.awsdns-41.net - Address
- 23.227.38.65
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