Truth score 90 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

90/ 100

Truth score

High truth signals

Top 5% of businesses we’ve checked

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

Trustpilot11,934 reviews2.9

SmartCustomer2,091 reviews3.8

Reviews.io300 reviews4.58

betterworldbooks.com

Unclaimed

Rating: 2.9 ⭐⭐⭐ on Trustpilot3.8 ⭐⭐⭐⭐ on SmartCustomer4.58 ⭐⭐⭐⭐⭐ on Reviews.io
Reviews: 14,325 reviews
Years in business: 22 years
Address: Not foundNo address found using the trading company name
Email address: Not found
Phone number: Not found
Contact page: Not found
Website: betterworldbooks.com

Better World Booksbetterworldbooks.com

Buy New & Used Books Online | Better World BooksShop affordable used & new books at Better World Books. Every purchase fuels global literacy with book donations to transform lives. Free shipping on qualifying orders.

Checked on 13 Oct 2026, 14:07

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Summary

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Is betterworldbooks.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read its delivery page. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 151,000 followers on Facebook. Customers have left 300 reviews on Reviews.io, averaging 4.58 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 11,934 reviews on Trustpilot average only 2.9 stars out of 5. We could not find an address, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read its delivery page.
Its website address was registered 22 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 151,000 followers on Facebook.
Good independent reputation · 300 reviews on Reviews.io, rated 4.58 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

An excellent number of independent reviews (11,934 on Trustpilot), but it falls short with only 2.9 stars out of 5.

Not found

Address information was not found from our checks.
Email address information was not found from our checks.
Phone number information was not found from our checks.

How to check if betterworldbooks.com is legit

1 be cautious · 8 clear · 1 for information

To check if betterworldbooks.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about betterworldbooks.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsPart of Better World Libraries; founded in 2002 (Wikipedia)Clear

Country

Which countries the company serves: Brazil, UK, Japan, US
Why we believe that: $ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships to Brazil, its delivery page says it ships to Japan, its delivery page says it ships to the US

Better Business Bureau

Better Business Bureau profile: Not found

From Wikipedia

Type (Wikipedia): Private; B Corporation
Industry: Online bookseller
Parent company: Better World Libraries
Founded: 2002
Employees: 340
Revenue: $65 million

SourcesWikipedia

Domain registrationIts website address was registered 22 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 22 years
Domain transfer lock enabled: Yes

Website detailsWe read its delivery pageClear

Pages foundDelivery

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: Not found

What its pages say

Quoted word for word from betterworldbooks.com.

Delivery cost: “Free Shipping Requirements: → FREE standard shipping on orders of $15 or more. → Charges relating to shipping, handling, and taxes will not be included to meet the $15 minimum. → Free shipping does not apply to orders where the shipping preference is changed from "Standard Shipping."” Delivery page

SourcesHomepage Delivery page

Reputation and track record

Customer reviewsTrustpilot 2.9 stars from 11,934 reviews · SmartCustomer 3.8 stars from 2,091 reviews · Reviews.io 4.58 stars from 300 reviewsBe cautious

Rated 4.58 stars out of 5 from 300 reviews on Reviews.io
Rated 3.8 stars out of 5 from 2,091 reviews on SmartCustomer
Rated 2.9 stars out of 5 from 11,934 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	2.9 out of 5	11,934
SmartCustomer	3.8 out of 5	2,091
G2	Not found
Capterra	Not found
Reviews.io	4.58 out of 5	300
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 4.58 out of 5
Reviews.io review count: 300
SmartCustomer rating: 3.8 out of 5
SmartCustomer review count: 2,091
Trustpilot rating: 2.9 out of 5
Trustpilot review count: 11,934

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear

Website archive history: 27 years
Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 151,000 followers on FacebookClear

Its YouTube channel has 646 subscribers and 72 videos, the latest uploaded 91 days ago

Platform	Profile	Audience
Facebook	Profile	151,000 followers
Instagram	Profile	Unknown
X	Profile	28,000 followers
LinkedIn	Profile	2,855 followers
YouTube	Profile	646 subscribers
TikTok	Profile	2,221 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 184,722 followers in total
YouTube channel: 72 videos, 646 subscribers, last upload 91 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear