ally.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Bank
- Founded
- 1919
- Sells
- Services
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Financial services or credit
- Domain age
- 31 years
- Address
- 500 Woodward Ave, Detroit, MI, 48226, USA
- Email address
- support
@invest.ally.com - Phone number
- +1 888-925-2559
- Contact page
- www.ally.com/
contact-us/ Linked from the site's own pages. We could not open it. - Website
- ally.com
- Social media
Customer reviews
Summary
Is ally.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
ally.com publishes a contact email address. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 1,709 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 2,575 reviews on Trustindex average only 1.2 stars out of 5.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Company contact email is available.
- Its website address was registered 31 years ago.
- 1,709 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Be cautious
- A large number of independent reviews (2,575 on Trustindex), but it falls short with only 1.2 stars out of 5.
What they offer
Manage your money with Ally: online banking, auto financing, and investments. Financial products designed to help you pursue your goals.
- What makes them different
- “We changed the game by being one of the first banks to eliminate overdraft fees.” Its homepage
Ally Financial, Inc offers support and help through their help page, which can be found in the sources below.
- Customer stories
- More Savings Account reviews
Latest YouTube video
Correct as of
How to check if ally.com is legit
To check if ally.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ally.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US; founded in 1919 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, OpenData.org's record puts its head office in 500 Woodward Ave, Detroit, MI, 48226, USA
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
- Legal Entity Identifier (LEI)
- 549300JBN1OSM8YNAI90
- SEC registration (CIK)
- 0000040729
- Type (Wikipedia)
- joint-stock company
- Industry
- financial services
- Founded
- 1919
- Revenue
- 6202000000 United States dollar
- Listed name
- ALLY FINANCIAL INC
- Trading names
- ALLY FINANCIAL, ALLY INVEST, ALLY FORT WASHINGTON, ALLY, ALLY SERVICING, ALLY FINANCIAL (DFS), ALLY BANK
- Head office (OpenData.org)
- 500 Woodward Ave, Detroit, MI, 48226, USA
- Number of locations
- 11
Domain registrationIts website address was registered 31 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 31 years
- Domain transfer lock enabled
- Yes
Website detailsCompany contact email is available
- Company contact phone number is available
- Contact phone number found
- +1 888-925-2559
- Contact page linked
- Yes
Reputation and track record
Customer reviews4,284 reviews across 2 platforms, rated 1.2 to 1.2 out of 5
- Trustindex, a review service, gathers this business's reviews from BBB, ConsumerAffairs, CreditKarma and Trustindex on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 1,709 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | 1.2 out of 5 | 2,575 |
| Not checked |
- Trustindex reviews by platform
- BBB: 854, ConsumerAffairs: 1,637, CreditKarma: 84, Trustindex: 0
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 340,166 followers on Facebook
- Its YouTube channel has 24,600 subscribers and 508 videos, the latest uploaded on 26 Aug 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 340,166 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 24,600 subscribers |
| TikTok | Profile | 142,800 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 507,566 followers in total
- YouTube channel
- 508 videos, 24,600 subscribers, last upload 26 Aug 2026
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Sectigo Limited
- Certificate type
- OV
- Certificate expires
- 9 Dec 2026
- Nameservers
- gns5.ally.com
gns6.ally.com
gns7.ally.com
gns8.ally.com - Address
- 198.74.81.46
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