Truth score 56 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

56/ 100

Truth score

Mixed truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

SmartCustomer17 reviews2.1

BBB122 of 1,117 resolvedA+

albert.com

Unclaimed

Rating: 2.1 ⭐⭐ on SmartCustomer
Reviews: 17 reviews
Years in business: 31 years
Address: Not foundNo address found using the trading company name
Email address: support@albert.com
Phone number: Not found
Contact page: Not found
Website: albert.com

albert.com

Albert | Your personal financial assistantBudget, save, invest, and shop smarter with a financial assistant who gets money and things done. Join 10 million+ people using Albert today.

Checked on 9 Oct 2026, 18:04

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   title="See the full Truth Signal report on albert.com">
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       alt="Truth Signal truth score for albert.com"
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Summary

Get Markdown

Is albert.com legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

albert.com's website address was registered 31 years ago, and is locked against transfer to someone else. Be cautious: its 17 reviews on SmartCustomer average only 2.1 stars out of 5. We could not find an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

Its website address was registered 31 years ago.

Be cautious

A low number of independent reviews (17 on SmartCustomer), but it falls short with only 2.1 stars out of 5.

Not found

Address information was not found from our checks.
Phone number information was not found from our checks.

How to check if albert.com is legit

1 be cautious · 7 clear · 2 for information

To check if albert.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about albert.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and does not accredit it; 122 of its 1,117 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: No
BBB complaints closed in three years: 1,117
BBB complaints closed in twelve months: 297
BBB complaints resolved to the customer's satisfaction: 122
BBB complaint types: Billing Issues: 374, Service or Repair Issues: 341, Product Issues: 237, Customer Service Issues: 68, Sales and Advertising Issues: 55, Order Issues: 38, Delivery Issues: 4
BBB customer reviews: 1,315
BBB business started: 5 Oct 2015
BBB file opened: 11 Dec 2017

SourcesBBB profile

Domain registrationIts website address was registered 31 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 31 years
Domain transfer lock enabled: Yes

Website detailsWe read its about pageClear

Company contact email is available

Pages foundAbout

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: Not found

What its pages say

Quoted word for word from albert.com.

In their own words: “Create a custom budget, monitor your bills and spending, and save automatically. Never worry about where your money is going again. View your monthly spending and cash flow to track where every dollar is going.” About page

SourcesHomepage About page

Reputation and track record

Customer reviewsIt has a review page on G2Be cautious

Rated 2.1 stars out of 5 from 17 reviews on SmartCustomer
It has a review page on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	2.1 out of 5	17
G2	Unknown	Unknown
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
SmartCustomer rating: 2.1 out of 5
SmartCustomer review count: 17

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 52,332 followers on FacebookClear

Its YouTube channel has 1,140 subscribers and 44 videos, the latest uploaded 7 days ago

Platform	Profile	Audience
Facebook	Profile	52,332 followers
Instagram	Profile	Unknown
X	Profile	3,132 followers
LinkedIn	Not found
YouTube	Profile	1,140 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, x, youtube
Social follower counts: 56,604 followers in total
YouTube channel: 44 videos, 1,140 subscribers, last upload 7 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear

Malware or phishing threat status: None

Data breach historyNo known data breach involving the companyClear

Known data breaches found: 0

Domain and email securityIts email is protected: mail forged in its name is blockedClear

MX records: Yes
SPF record: Yes
DKIM key: Yes
DMARC record: Yes
DMARC policy: reject

Certificate

Certificate issuer: Amazon
Certificate type: DV
Certificate expires: 6 Jan 2027

Hosting

Nameservers: ns-1476.awsdns-56.org
ns-1769.awsdns-29.co.uk
ns-275.awsdns-34.com
ns-573.awsdns-07.net
Address: 18.245.143.124
18.245.143.36
18.245.143.95
18.245.143.126