23andme.com
UnclaimedWebsite
One of the first images collected of this website on 3 Nov 2006
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Truth score
Business details
- Domain age
- 20 years
- Address
- 223 N Mathilda Ave, Sunnyvale, CA, 94086, USA
- Email address
- Not found
- Phone number
- Not found
- Contact page
- Not found
- Website
- 23andme.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/23andme.com"
title="See the full Truth Signal report on 23andme.com">
<img src="https://truthsignal.com/business/23andme.com/badge.svg"
alt="Truth Signal truth score for 23andme.com"
width="210" height="56" style="border:0"
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</a>Summary
Is 23andme.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
23andme.com's website address was registered 20 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, X, YouTube and LinkedIn), with its largest audience of 496,014 followers on Facebook. Customers have left 5,375 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 15 reviews on SmartCustomer average only 2.7 stars out of 5. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 20 years ago.
- It is on 5 social media platforms (Facebook, Instagram, X, YouTube and LinkedIn); the largest audience is 496,014 followers on Facebook.
- Great independent reputation · 5,375 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (15 on SmartCustomer), but it falls short with only 2.7 stars out of 5.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if 23andme.com is legit
1 be cautious · 7 clear · 2 for informationTo check if 23andme.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about 23andme.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the USFor information
- Where the company is based
- US
- Why we believe that
- OpenData.org's record puts its head office in 223 N Mathilda Ave, Sunnyvale, CA, 94086, USA
- SEC registration (CIK)
- 0001804591
- Listed name
- 23ANDME INC.
- Trading names
- 23ANDME
- Head office
- 223 N Mathilda Ave, Sunnyvale, CA, 94086, USA
- Number of locations
- 2
Domain registrationIts website address was registered 20 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 20 years
- Domain transfer lock enabled
- Yes
Website detailsFound: https enabledClear
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Not found
Customer reviews5,390 reviews across 2 platforms, rated 2.7 to 4.0 out of 5Be cautious
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 5,375 |
| SmartCustomer | 2.7 out of 5 | 15 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 23 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity across the internet
- top 50,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 19 years agoClear
- Website archive history
- 19 years
Social presenceIt is on 5 social media platforms (Facebook, Instagram, X, YouTube and LinkedIn); the largest audience is 496,014 followers on FacebookClear
- Its YouTube channel has 47,700 subscribers and 332 videos, the latest uploaded on 16 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 496,014 followers | |
| Profile | 135,000 followers | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 47,700 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, x, youtube, linkedin
- Social follower counts
- 678,714 followers in total
- YouTube channel
- 332 videos, 47,700 subscribers, last upload 16 Oct 2026
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 27 Nov 2026
- Nameservers
- alina.ns.cloudflare.com
jason.ns.cloudflare.com - Address
- 104.16.182.73
104.16.183.73
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