# zZounds.com (zzounds.com)

Is zzounds.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 74 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 220 reviews · rating not read; SmartCustomer 2.7 · 155 reviews
- Claimed: no
- Assessed: 2026-10-20

## Business details

- Domain age: 29 years
- Address: 8 Thornton Road, Oakland, NJ 07436
- Email address: feedback@zzounds.com
- Phone number: +1 800-996-8637
- Contact page: https://zzounds.com/form--contact
- Website: https://zzounds.com/
- Social media: Facebook https://www.facebook.com/zZounds, Instagram https://instagram.com/zzoundsmusic, X https://twitter.com/zZounds, TikTok https://www.tiktok.com/@zzoundsmusic, YouTube https://www.youtube.com/user/zZoundsMusic

## Summary

zzounds.com's website address was registered 29 years ago, and is locked against transfer to someone else. It has 220 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 155 reviews on SmartCustomer average only 2.7 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: country, state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 29 years ago (source: rdap)
- 220 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (155 on SmartCustomer), but it falls short with only 2.7 stars out of 5 (source: reviews)

## How to check if zzounds.com is legit

To check if zzounds.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zzounds.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Canada and the US (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, returns, delivery, terms and privacy (Clear). Pages found: contact (https://zzounds.com/form--contact), returns (https://zzounds.com/info/returns), delivery (https://zzounds.com/info/shipping), terms (https://zzounds.com/info/terms), privacy (https://zzounds.com/info/privacy)
- Reputation and track record: Customer reviews: 375 reviews across 2 platforms, rated 2.7 to 2.7 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 27 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 33,500 subscribers on YouTube (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from zzounds.com's own pages.

- Phone support: “If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.” (https://www.zzounds.com/form--contact)
- How long you have to return: “Home > FAQ > Returns 45 DAY RETURN POLICY” (https://www.zzounds.com/info/returns)
- Do returns cost anything: “If you return a product for any reason in exchange for a different product, we pay the shipping charges on the product we ship to you in exchange for the product you return, but you are responsible for the return shipping on the product you send back, and we do not credit any original shipping charges toward the exchange.” (https://www.zzounds.com/info/returns)
- Faulty or damaged items: “Products that match the following categories can only be returned for replacement if they are defective or damaged in transit, or only for exchange or refund if they are still sealed (with shrinkwrap and barcode still affixed).” (https://www.zzounds.com/info/returns)
- Delivery cost: “That’s why we ship orders 6 days a week, with absolutely free ground shipping on every order shipped within the contiguous United States.” (https://www.zzounds.com/info/shipping)

## Could not be checked this time

- bbb, places

## Cite

Truth Signal, zZounds.com: truth score 74 out of 100, legitimacy confidence High, assessed 2026-10-20, https://truthsignal.com/business/zzounds.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/zzounds.com