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ZenBusiness is a company that provides an all-in-one platform to help entrepreneurs start, protect, and grow their businesses. As the trusted leader in business formations and compliance, ZenBusiness combines Velo®, our personalized AI business guide, with award-winning support to help business owners build their business.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/www.zenbusiness.com","found":true,"label":"Trustpilot","rating":4.8,"source":"reviews","reviews":33000},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":"https://www.g2.com/products/zenbusiness/reviews","found":true,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[{"title":"ZenBusiness","date":"2026-03-27","accounts":5118184,"data":["Email addresses","Names","Phone numbers"],"about":"In March 2026, the hacker and extortion group \"ShinyHunters\" claimed to have obtained a substantial corpus of data from ZenBusiness, a business formation and compliance platform. The group claimed the data had been exfiltrated from platforms including Snowflake, Mixpanel and Salesforce, and threatened to publish it if a ransom was not paid. The following month, after claiming payment had not been made, ShinyHunters publicly released the data. The collection amounted to many terabytes across thousands of files that appeared to originate from multiple systems and business functions, including leads, support records and other CRM-related data. The data contained approximately 5M unique email addresses, often accompanied by name and phone number depending on the source file.","url":"https://haveibeenpwned.com/Breach/ZenBusiness"}],"reasons":[{"text":"Pages read: contact, about, terms, privacy","source":"website"},{"text":"Domain registered 17 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"G2: a review page exists","source":"reviews"},{"text":"Support phone: +1 844-493-6249","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 21 years ago","source":"wayback"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 91,200 followers on tiktok","source":"social"},{"text":"YouTube channel with 42,600 subscribers, 180 videos, last upload 2026-09-30","source":"social"},{"text":"Trustpilot: rated 4.8 from 33,000 reviews","source":"reviews"},{"text":"Better Business Bureau: rated A, accredited; 669 complaints closed in three years, 171 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 200,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"1 known data breach(es): ZenBusiness","source":"hibp"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T13:23:01.276432+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T13:22:55.036823+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T13:22:55.286561+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-13T11:03:52.744458+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T13:22:56.257466+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T13:22:56.379947+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T13:22:56.203199+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T13:22:56.258337+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T13:22:56.364020+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T13:22:56.625096+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T13:22:57.338030+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T13:22:56.124482+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T13:22:57.378231+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-08T14:39:27.511617+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-13T11:03:49.402175+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T13:22:56.989832+00:00","error":null}],"cost":{"gathering":0.03226,"score":0.00115,"total":0.03341},"claimed":false,"claimed_at":null,"summary_text":"We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 17 years ago, and is locked against transfer to someone else. It has a review page on G2. Customers have left 33,000 reviews on Trustpilot, averaging 4.8 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 17 years ago","source":"rdap","plain":true},{"text":"G2: a review page exists","source":"reviews","plain":true},{"text":"Excellent independent reputation: 33,000 reviews on Trustpilot, rated 4.8 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 2015 (Wikipedia) · BBB rating A","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 17 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","It has a review page on G2","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 21 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 91,200 followers on TikTok","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","One known data breach involving the company: ZenBusiness","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.8","33,000 reviews",false],["BBB","A","171 of 669 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A, and accredits it; 171 of its 669 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["Rated 4.8 stars out of 5 from 33,000 reviews on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 42,600 subscribers and 180 videos, the latest uploaded on 30 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, terms and privacy","source":"website"},{"text":"Its website address was registered 17 years ago","source":"rdap"},{"text":"It has a review page on G2","source":"reviews"},{"text":"Excellent independent reputation: 33,000 reviews on Trustpilot, rated 4.8 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is zenbusiness.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/zenbusiness.com","assessed_at":"2026-10-13T11:03:53.041869+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Build, Start and Grow Your Business with ZenBusiness: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/zenbusiness.com"}}