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Radar)","source":"radar"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-12T20:52:47.112694+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-11-12T20:52:46.897216+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-12T20:52:38.274835+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-12T20:53:17.729264+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-12T20:52:36.105014+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-12T20:52:38.843510+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-12T20:53:22.093238+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-12T20:52:37.822724+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-12T20:52:36.540189+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-12T20:52:48.021769+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-12T20:52:48.015264+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-12T20:52:36.452502+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-12T20:52:36.092343+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-12T20:52:39.835659+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-12T20:52:38.421995+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-12T20:52:47.917455+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-12T20:53:17.689254+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-12T20:52:48.386830+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-12T20:52:37.731426+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-12T20:53:25.099794+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T20:52:43.082278+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T20:52:38.581537+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T20:53:18.629593+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-12T20:52:43.300088+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":82,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 82, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":82,"followers":161588,"change":null,"new":[],"points":732}],"cost":{"gathering":0.00135,"score":0.00019,"total":0.00154},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":82,"band":"HIGH","url":"https://truthsignal.com/business/zapier.com/report/2026-11.md"}],"summary_text":"We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 5 reviews on SmartCustomer average only 2.9 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 15 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (5 on SmartCustomer), but it falls short with only 2.9 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"sources_agree":[{"label":"Address","value":"548 Market St. #62411, San Francisco","sources":[{"source":"Its website","value":"94104","state":"differs"},{"source":"OpenData.org","value":"548 Market St # 62411, San Francisco, CA, 94104, USA","state":"differs"},{"source":"OpenStreetMap","value":null,"state":"not found"},{"source":"Web Data Commons","value":null,"state":"not found"}],"differ":"Sources give different addresses"}],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 2012 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 15 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","Rated 2.9 stars out of 5 from 5 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 14 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X.com and YouTube); the largest audience is 105,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","2.9","5 reviews · read 12 November 2026",false]],"bbb":[],"average":"3.2","average_sum":"(7 × 3.5 + 2.9 × 5 (SmartCustomer)) ÷ (7 + 5) = 3.2, to one decimal place","also":[["Trustpilot","https://www.trustpilot.com/review/zapier.com"]],"trustpilot":"https://www.trustpilot.com/review/zapier.com","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 78,300 subscribers and 3917 videos, the latest uploaded on 9 Nov 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, terms and privacy","source":"website"},{"text":"Its website address was registered 15 years ago","source":"rdap"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (5 on SmartCustomer), but it falls short with only 2.9 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is zapier.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: insufficient evidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/zapier.com","assessed_at":"2026-11-12T20:53:25.454345+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Zapier: truth score 82 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/zapier.com"}}