# Wine Chateau (winechateau.com)

Is winechateau.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 82 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 1,041 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Wine, beer and spirits
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Alcohol, tobacco or vaping
- Domain age: 23 years
- Address: 85 Central Ave, Metuchen NJ 08840
- Email address: hello@winechateau.com
- Phone number: +1 800-946-3190
- Contact page: https://winechateau.com/pages/contact-us
- Website: https://winechateau.com/
- Social media: Facebook https://www.facebook.com/wchateau/, Instagram https://www.instagram.com/winechateau/, LinkedIn https://uk.linkedin.com/company/wine-chateau-ltd

## Summary

winechateau.com's website address was registered 23 years ago, and is locked against transfer to someone else. It is on 3 social media platforms (Facebook, Instagram and LinkedIn), with its largest audience of 5,078 followers on Instagram. Customers have left 1,041 reviews on Trustpilot, averaging 4.0 stars out of 5. We read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy. We could not find an archive history for its website or a malware check result.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 23 years ago (source: rdap)
- It is on 3 social media platforms (Facebook, Instagram and LinkedIn); the largest audience is 5,078 followers on Instagram (source: social)
- Great independent reputation: 1,041 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- We read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy (source: website)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Malware and phishing information was not found from our checks. (source: safe_browsing)

## How to check if winechateau.com is legit

To check if winechateau.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about winechateau.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 23 years ago (Clear)
- Who they are: Website details: We read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy (Clear). Pages found: contact (https://winechateau.com/pages/contact-us), about (https://winechateau.com/pages/about-us), returns (https://winechateau.com/policies/refund-policy), delivery (https://winechateau.com/policies/shipping-policy), cancellation (https://winechateau.com/policies/subscription-policy), terms (https://winechateau.com/policies/terms-of-service), privacy (https://winechateau.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 1,041 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 3 social media platforms (Facebook, Instagram and LinkedIn); the largest audience is 5,078 followers on Instagram (Clear)
- Safety: Malware and phishing: We were unable to find out whether it has malware or phishing warnings: the check ran out of time. (Not found)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from winechateau.com's own pages.

- In their own words: “Our mission is to provide a level of excellence and low prices on all our products. At Wine Chateau, our legacy is built on a distinguished retail heritage and an enduring passion for fine wine and premium spirits. Through the thoughtful acquisition of established brick-and-mortar stores, we have grown into a premier online destination for enthusiasts—supported by industry experience since 1997.” (https://winechateau.com/pages/about-us)
- Do returns cost anything: “Where an issue results from an error on our part, no restocking fee or return shipping cost applies.” (https://winechateau.com/policies/refund-policy)
- Faulty or damaged items: “Where your order arrives damaged, broken, leaking, or with an item missing, please contact Customer Care within 5 business days of delivery.” (https://winechateau.com/policies/refund-policy)
- Delivery cost: “Repeated failed delivery attempts or reshipments may incur additional shipping charges each time a new shipment is required.” (https://winechateau.com/policies/shipping-policy)

## Could not be checked this time

- safe_browsing, bbb

## Cite

Truth Signal, Wine Chateau: truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/winechateau.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/winechateau.com