# William Jacket (williamjacket.com)

Is williamjacket.com legit and trustworthy? Truth score 68 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

- Truth score: 68 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 442 reviews · rating not read; SmartCustomer 2.2 · 52 reviews; Trustindex 5.0 · 12 reviews; Reviews.io 3.0 · 2 reviews
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Men's clothing
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 10 years
- Address: Auburn Central 4525/57-59 Queen Street Auburn NSW 2144 Australia
- Email address: support@williamjacket.com
- Phone number: +61 416 553 473
- Contact page: https://williamjacket.com/contact/
- Website: https://williamjacket.com/
- Social media: Facebook https://www.facebook.com/WilliamJacketStore/, Instagram https://www.instagram.com/williamjacket/, X https://x.com/williamjacket, YouTube https://www.youtube.com/channel/UC8TXD2ozH3Xh9lORCQwGEbg
- Latest YouTube video: Karol G BTS Fall Cover Shoot Black Jacket https://www.youtube.com/watch?v=wlj8rpDq5js

## Summary

williamjacket.com's website address was registered 10 years ago, and is locked against transfer to someone else. Customers have left 12 reviews on Trustindex, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 52 reviews on SmartCustomer average only 2.2 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, postcode read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. Final check: terms page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 10 years ago (source: rdap)
- A not fully established independent reputation: 12 reviews on Trustindex, rated 5.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (52 on SmartCustomer), but it falls short with only 2.2 stars out of 5 (source: reviews)

## How to check if williamjacket.com is legit

To check if williamjacket.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about williamjacket.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in Australia (For information)
- Who they are: Domain registration: Its website address was registered 10 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, delivery and privacy (Clear). Pages found: contact (https://williamjacket.com/contact/), about (https://williamjacket.com/about-us/), returns (https://williamjacket.com/return-and-exchange-policy/), delivery (https://williamjacket.com/shipping-info/), privacy (https://williamjacket.com/privacy-policy/)
- Reputation and track record: Customer reviews: 506 reviews across 3 platforms, rated 2.2 to 5.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 19 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 10 years ago (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 4,594 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from williamjacket.com's own pages.

- In their own words: “William Jacket is an independent apparel manufacturing brand specializing in handcrafted leather and fabric outerwear. We design and produce jackets for everyday wear, fashion styling, and seasonal use. Our focus is to provide durable, well-constructed garments made with attention to detail, comfort, and long-term usability.” (https://www.williamjacket.com/about-us/)
- How long you have to return: “However, if the product does not meet or fit as per your expectation or arrives damaged, You can initiate the return or exchange process by contacting us via email within 30 days from the date of delivery.” (https://www.williamjacket.com/return-and-exchange-policy/)
- Do returns cost anything: “The customer has to pay for the return shipping cost.” (https://www.williamjacket.com/return-and-exchange-policy/)
- Faulty or damaged items: “However, if the product does not meet or fit as per your expectation or arrives damaged, You can initiate the return or exchange process by contacting us via email within 30 days from the date of delivery.” (https://www.williamjacket.com/return-and-exchange-policy/)
- Delivery cost: “Free Shipping — Orders over $99 (5–7 business days)” (https://www.williamjacket.com/shipping-info/)

## Cite

Truth Signal, William Jacket: truth score 68 out of 100, legitimacy confidence Mixed, assessed 2026-10-24, https://truthsignal.com/business/williamjacket.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/williamjacket.com