{"domain":"vitalrecordsonline.com","kind":"business","slug":null,"name":"Vital Records 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Requesting a vital record is often tied to important or time-sensitive moments — such as applying for a passport, managing legal matters, enrolling in school, or handling affairs after the loss of a loved one. Our role is to help make the application process clearer, more secure, and more convenient by guiding customers through the required steps and helping reduce errors that can cause delays.","question":"In their own words"},{"url":"https://www.vitalrecordsonline.com/shipping","kind":"shipping","quote":"Shipping Charges","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/vitalrecordsonline.com","found":true,"label":"Trustpilot","rating":4.5,"source":"reviews","reviews":5212},{"url":"https://www.smartcustomer.com/reviews/vitalrecordsonline.com","found":true,"label":"SmartCustomer","rating":2.1,"source":"reviews","reviews":138},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 27 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 1,740 subscribers on youtube","source":"social"},{"text":"Pages read: contact, about, returns, shipping, cancellation, terms, privacy","source":"website"},{"text":"Support email: support@vitalrecordsonline.com","source":"website"},{"text":"Support phone: +1 844-387-0200","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 22 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"YouTube channel with 1,740 subscribers, 213 videos, last upload 2026-08-14","source":"social"},{"text":"SmartCustomer: rated 2.1 from 138 reviews","source":"reviews"},{"text":"Trustpilot: rated 4.5 from 5,212 reviews","source":"reviews"},{"text":"Better Business Bureau: rated B, accredited; 371 complaints closed in three years, 122 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"},{"text":"SmartCustomer: rated 2.1 from 138 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T14:07:07.523529+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T14:07:00.766719+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T14:07:00.801521+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-14T21:36:01.598675+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T14:07:01.067226+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T14:07:01.384801+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T14:07:01.349090+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T14:07:01.378771+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T14:07:00.962649+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T14:07:01.727960+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T14:07:01.821546+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T14:07:00.870550+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T14:07:01.867701+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T14:07:15.112642+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-14T21:35:55.558587+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T14:07:01.565750+00:00","error":null}],"cost":{"gathering":0.03203,"score":0.00092,"total":0.03295},"claimed":false,"claimed_at":null,"summary_text":"vitalrecordsonline.com's website address was registered 27 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 1,740 subscribers on YouTube. Customers have left 5,212 reviews on Trustpilot, averaging 4.5 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 138 reviews on SmartCustomer average only 2.1 stars out of 5.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 1,740 subscribers on youtube","source":"social","plain":true},{"text":"Great independent reputation: 5,212 reviews on Trustpilot, rated 4.5 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (138 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating B","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.5 stars from 5,212 reviews · SmartCustomer 2.1 stars from 138 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 22 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 1,740 subscribers on YouTube","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.5","5,212 reviews",false],["SmartCustomer","2.1","138 reviews",false],["BBB","B","122 of 371 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it B, and accredits it; 122 of its 371 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 4.5 stars out of 5 from 5,212 reviews on Trustpilot","good"],["Rated 2.1 stars out of 5 from 138 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 1,740 subscribers and 213 videos, the latest uploaded on 14 Aug 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 1,740 subscribers on YouTube","source":"social"},{"text":"Great independent reputation: 5,212 reviews on Trustpilot, rated 4.5 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (138 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews"}]]]},"answer":"Is vitalrecordsonline.com legit and trustworthy? Truth score 71 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/vitalrecordsonline.com","assessed_at":"2026-10-14T21:36:01.932986+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Vital Records Online: truth score 71 out of 100, legitimacy confidence High, assessed 2026-10-14, https://truthsignal.com/business/vitalrecordsonline.com"}}