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earlier","source":"crux"}],"concerns":[{"text":"SmartCustomer: rated 2.9 from 314 reviews","source":"reviews"},{"text":"Better Business Bureau: rated D-, not accredited; 59 complaints closed in three 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read its privacy page. Its website address was registered 31 years ago, and is locked against transfer to someone else. It is on 3 social media platforms (Facebook, LinkedIn and X), with its largest audience of 908 followers on LinkedIn. Customers have left 17,843 reviews on Trustpilot, averaging 4.0 stars out of 5. Customers have left 1 reviews on Reviews.io, averaging 5.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 314 reviews on SmartCustomer average only 2.9 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it D-, a low grade, for: Failure to respond to 37 complaint(s) filed against business. It has 59 complaints closed in three years. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: privacy","source":"website","plain":true},{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Social presence on 3 platforms: facebook, linkedin, x; largest audience 908 followers on linkedin","source":"social","plain":true},{"text":"Excellent independent reputation: 17,843 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"A not fully established independent reputation: 1 reviews on Reviews.io, rated 5.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (314 on SmartCustomer), but it falls short with only 2.9 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated D-, not accredited; 59 complaints closed in three years","source":"bbb","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US · BBB rating D-","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read its privacy page","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.0 stars from 17,843 reviews · SmartCustomer 2.9 stars from 314 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 29 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 3 social media platforms (Facebook, LinkedIn and X); the largest audience is 908 followers on LinkedIn","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.0","17,843 reviews",false],["SmartCustomer","2.9","314 reviews",false],["Reviews.io","5.0","1 reviews · not counted",true],["BBB","D-","59 complaints in three years",false]],"found":{"registry":[["The Better Business Bureau rates it D-, and does not accredit it; 59 complaints closed in three years","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["Rated 5.0 stars out of 5 from 1 reviews on Reviews.io","good"],["Rated 4.0 stars out of 5 from 17,843 reviews on Trustpilot","good"],["Rated 2.9 stars out of 5 from 314 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read its privacy page","source":"website"},{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"It is on 3 social media platforms (Facebook, LinkedIn and X); the largest audience is 908 followers on LinkedIn","source":"social"},{"text":"Excellent independent reputation: 17,843 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"A not fully established independent reputation: 1 reviews on Reviews.io, rated 5.0 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (314 on SmartCustomer), but it falls short with only 2.9 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it D-, and does not accredit it; 59 complaints closed in three years","source":"bbb"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is vitalchek.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/vitalchek.com","assessed_at":"2026-10-09T21:04:53.421355+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Vitalchek, A Lexisnexis Risk Solutions Company: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/vitalchek.com"}}