# Vetster Online Vets (vetster.com)

Is vetster.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 6 of 11 public checks clear, 2 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 83 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 5 · 2,928 reviews; App Store 2.7 · 19 ratings; average 5.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Vets
- Sells: Services
- Kind of seller: Marketplace
- Licensed trade: Medical, dental or pharmacy
- Domain age: 15 years
- Address: 201 Bishopsgate, London, United Kingdom EC2M 3AB
- Email address: support@vetster.com
- Phone number: +1 844-619-0123
- Contact page: Not found
- Website: https://vetster.com/
- Social media: Facebook https://www.facebook.com/vetster.inc, Instagram https://www.instagram.com/askvetster/, LinkedIn https://www.linkedin.com/company/vetster/, TikTok https://www.tiktok.com/@askvetster, YouTube https://www.youtube.com/@vetster
- Latest YouTube video: Itchy dog? Find out what's wrong. https://www.youtube.com/watch?v=REu5_QVrU5s

## Summary

vetster.com's website address was registered 15 years ago, and is locked against transfer to someone else. Customers have left 2,928 reviews on Trustpilot, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: phone read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 15 years ago (source: rdap)
- Great independent reputation: 2,928 reviews on Trustpilot, rated 5.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)

## How to check if vetster.com is legit

To check if vetster.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about vetster.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 15 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://vetster.com/en-gb/support), about (https://vetster.com/en-gb/about), terms (https://vetster.com/en-gb/legal/terms), privacy (https://vetster.com/en-gb/legal/privacy)
- Reputation and track record: Customer reviews: Rated 5.0 stars out of 5 from 2,928 reviews on Trustpilot (Clear)
- Reputation and track record: App Store: Its app, Vetster – Online Vets 24/7, is on Apple's App Store, rated 2.7 out of 5 from 19 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from vetster.com's own pages.

- In their own words: “Vetster connects millions of pets and their owners with digital-first veterinary and pet care solutions through our top-rated platform. The majority of us own at least one pet, yet visiting a veterinarian today has never been more difficult. Long wait times and overburdened vet clinics leave pet parents frustrated and animals without the care they need.” (https://vetster.com/en-gb/about)
- Who you're buying from: “We are Vetster UK Limited trading as Vetster, with company number 13506019 and registered address at C/O Locke Lord (UK) LLP, 201 Bishopsgate, London, United Kingdom EC2M 3AB.” (https://vetster.com/en-gb/legal/terms)

## Could not be checked this time

- social

## Cite

Truth Signal, Vetster Online Vets: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/vetster.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/vetster.com