# US Mobile® (usmobile.com)

Is usmobile.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 86 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 7,427 reviews; SmartCustomer 2.2 · 3 reviews; App Store 3.2 · 8 ratings; average 4.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Mobile network and SIM
- Founded: 2015
- Sells: Subscription or membership
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Other licensed trade
- Domain age: 24 years
- Address: 295 Madison Ave Floor 15 New York, NY 10017
- Email address: help@usmobile.com
- Phone number: +1 878-205-0088
- Contact page: Not found
- Website: https://usmobile.com/
- Social media: Facebook https://www.facebook.com/USMobile, Instagram https://www.instagram.com/usmobile, X https://x.com/USMobile, LinkedIn https://www.linkedin.com/company/usmobile, YouTube https://www.youtube.com/@USMobile
- Latest YouTube video: Your Number Isn’t Going Anywhere https://www.youtube.com/watch?v=61Gmd6SM5eA

## Summary

We read 4 of its pages: about, returns, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. Customers have left 7,427 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 3 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 4 of its pages: about, returns, terms and privacy (source: website)
- Its website address was registered 24 years ago (source: rdap)
- Great independent reputation: 7,427 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (3 on SmartCustomer), but it falls short with only 2.2 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if usmobile.com is legit

To check if usmobile.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about usmobile.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US and Worldwide; founded in 2015 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: about, returns, terms and privacy (Clear). Pages found: about (https://usmobile.com/about-us), returns (https://usmobile.com/return-policy), terms (https://usmobile.com/legal), privacy (https://usmobile.com/privacy-policy)
- Reputation and track record: Customer reviews: Rated 2.2 stars out of 5 from 3 reviews on SmartCustomer (Be cautious)
- Reputation and track record: App Store: Its app, US Mobile, is on Apple's App Store, rated 3.2 out of 5 from 8 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from usmobile.com's own pages.

- In their own words: “We believe that people are paying way too much for their cell phone service, especially if they are on unlimited plans. At US Mobile, you will pay as you go for the talk, text and data you need; plus you will enjoy full insight and flexibility to change your plan as you go. Our customers are unique and so are their cell phone plans.” (https://www.usmobile.com/about-us)
- Do returns cost anything: “Email [email protected] with your order number and we will send you a free return label, which you can print out and attach to your parcel.” (https://www.usmobile.com/return-policy)

## Could not be checked this time

- social

## Cite

Truth Signal, US Mobile®: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/usmobile.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/usmobile.com