# Upwork (upwork.com)

Is upwork.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 87 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from SmartCustomer 2.3 · 2,130 reviews; Reviews.io 1.75 · 16 reviews
- Claimed: no
- Assessed: 2026-10-10

## Summary

We read 2 of its pages: contact and terms. Its website address was registered 24 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,130 reviews on SmartCustomer average only 2.3 stars out of 5. Its 16 reviews on Reviews.io average only 1.75 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: policy about, policy privacy, state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 2 of its pages: contact and terms (source: website)
- Its website address was registered 24 years ago (source: rdap)
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (2,130 on SmartCustomer), but it falls short with only 2.3 stars out of 5 (source: reviews)
- A low number of independent reviews (16 on Reviews.io), but it falls short with only 1.75 stars out of 5 (source: reviews)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if upwork.com is legit

To check if upwork.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about upwork.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Founded in 1999 (Wikipedia) (Clear)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: contact and terms (Clear). Pages found: contact (https://upwork.com/about/contact), terms (https://upwork.com/hire/legal-researchers/)
- Reputation and track record: Customer reviews: SmartCustomer 2.3 stars from 2,130 reviews · Reviews.io 1.75 stars from 16 reviews (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 26 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 3,432,364 followers on LinkedIn (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Cite

Truth Signal, Upwork: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-10, https://truthsignal.com/business/upwork.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/upwork.com