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read 2 of its pages: contact and terms. Its website address was registered 24 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,130 reviews on SmartCustomer average only 2.3 stars out of 5. Its 16 reviews on Reviews.io average only 1.75 stars out of 5. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, terms","source":"website","plain":true},{"text":"Domain registered 24 years ago","source":"rdap","plain":true},{"text":"Among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,130 on SmartCustomer), but it falls short with only 2.3 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (16 on Reviews.io), but it falls short with only 1.75 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Founded in 1999 (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 24 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and terms","good"],["Reputation and track record","reviews","Customer reviews","star","SmartCustomer 2.3 stars from 2,130 reviews · Reviews.io 1.75 stars from 16 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 26 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 3,432,364 followers on LinkedIn","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["SmartCustomer","2.3","2,130 reviews",false],["Reviews.io","1.75","16 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 1.75 stars out of 5 from 16 reviews on Reviews.io","good"],["It has a review page on Trustpilot","good"],["Rated 2.3 stars out of 5 from 2,130 reviews on SmartCustomer","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 161,000 subscribers and 397 videos, the latest uploaded on 5 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and terms","source":"website"},{"text":"Its website address was registered 24 years ago","source":"rdap"},{"text":"It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,130 on SmartCustomer), but it falls short with only 2.3 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (16 on Reviews.io), but it falls short with only 1.75 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is upwork.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/upwork.com","assessed_at":"2026-10-10T18:05:53.709174+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Upwork: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-10, https://truthsignal.com/business/upwork.com"}}