- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - U-Haul # uhaul.com Markdown: [Snapshot](https://truthsignal.com/business/uhaul.com/snapshot.md) [Full report](https://truthsignal.com/business/uhaul.com/report.md) ## Website uhaul.com Your moving and storage resource | U-Haul Looking for trucks, trailers, storage, U-Box® containers or moving supplies? With over 25,000 locations, U-Haul is your one-stop shop for your DIY needs. uhaul.com One of the first images collected of this website on 30 Jun 1997 youtube.com [What is a U-Box Container from the Experts](https://www.youtube-nocookie.com/embed/0Hvd5qRV_g0) What is a U-Box Container from the Experts The latest video on its YouTube channel Checked on 12 Nov 2026, 20:32 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 93 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied 93 / 100 High truth signals Top 5% of businesses we’ve checked ## Business details Category: Removals and storage Founded: 1945 Founded by: L.S. "Sam" Shoen, Anna Mary Carty Shoen Owned by: U-Haul Holding Company Sells: Goods and services together Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 31 years Address: [2727 N Central Ave, Phoenix, Arizona](https://www.google.com/maps/search/?api=1&query=2727%20N%20Central%20Ave%2C%20Phoenix%2C%20Arizona) Email address: saleswss@uhaul.com Phone number: [+1 800-468-4285](tel:+1%20800-468-4285) Contact page: [uhaul.com/Contact/](https://uhaul.com/Contact/) Website: [uhaul.com](https://uhaul.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Facebook](https://www.facebook.com/uhaul) [Instagram](https://instagram.com/uhaul) [X.com](https://twitter.com/uhaul) [LinkedIn](https://www.linkedin.com/company/u-haul-international-inc-) [YouTube](https://www.youtube.com/user/Uhaulofficialvideos) ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/uhaul.com) · Read 12 November 2026 · 529 reviews · 2.1 out of 5 stars [App Store](https://apps.apple.com/us/app/u-haul-moving-made-easier/id989307692) · Read 12 November 2026 · 218,168 ratings · 4.5 out of 5 stars Total 218,697 4.5 out of 5 stars [Better Business Bureau](https://www.bbb.org/us/az/phoenix/profile/truck-rentals/u-haul-international-inc-1126-13114) Customer satisfaction Mostly dissatisfied · Medium confidence · From 529 reviews on 1 independent review site App experience Mostly satisfied · High confidence · From 218,168 ratings on the App Store ## Summary Is uhaul.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 4 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence. We read 5 of its pages: contact, about, delivery, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 529 reviews on SmartCustomer average only 2.1 stars out of 5. ### Positives - We read 5 of its pages · contact, about, delivery, terms and privacy. - Its website address was registered 31 years ago. - No malware or phishing warnings found for its website. ### Be cautious - A substantial number of independent reviews (529 on [SmartCustomer](https://www.smartcustomer.com/reviews/uhaul.com) ), but it falls short with only 2.1 stars out of 5. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Looking for trucks, trailers, storage, U-Box® containers or moving supplies? With over 25,000 locations, U-Haul is your one-stop shop for your DIY needs. — U-Haul, in their own words About them What makes them different: “The first trailers were bought from welding shops or second hand from private owners.” Customer stories: [Customer Reviews](https://www.uhaul.com/Reviews/) What they sell Products: Wine Shipping Kits, Guitar Shipping Box - 20” x 8” x 50”, 4.6 cu ft, Travel / Luggage Box, Packing Paper for Moving (500 Sheets) - 100% Recyclable Newsprint Paper - 24” x 30” Packing Sheets, Cushion Sorb Recycled Packing Paper 2’ x 300’ and 1 more Sources [Its homepage](https://www.uhaul.com/) [Its about page](https://www.uhaul.com/About/History/) ### Latest YouTube video [What is a U-Box Container from the Experts](https://www.youtube-nocookie.com/embed/0Hvd5qRV_g0) Correct as of 12 Nov 2026, 20:32 ### How to check if uhaul.com is legit To check if uhaul.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about uhaul.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; serves the US; part of U-Haul Holding Company; founded in 1945 (Wikipedia) Country Where the company is based: US Why we believe that: its phone number starts +1, its Better Business Bureau profile is a US listing Which countries the company serves: US Why we believe that: $ prices on its homepage, it publishes pages in 3 languages From Wikipedia Industry: renting Parent company: U-Haul Holding Company Founded: 1945 Area served: United States Sources [Wikipedia](https://en.wikipedia.org/wiki/U-Haul) Domain registration Its website address was registered 31 years ago - Its website address is locked against being transferred to someone else Domain age: 31 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=uhaul.com) Website details We read 5 of its pages: contact, about, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+1 800-468-4285](tel:+18004684285) Contact page found: Yes Hosting company: UHAUL INTERNATIONAL, INC. What its pages say In their own words: “U-Haul Holding Company is the holding company for U-Haul International. Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need.” Delivery cost: “One delivery fee covers both drop off and pick up of your container.” Sources [Homepage](https://uhaul.com/) [Contact page](https://uhaul.com/Contact/) [About page](https://uhaul.com/About/History/) [Delivery page](https://uhaul.com/MovingSupplies/Shipping-Boxes-Supplies/) [DeliveryMethods](https://uhaul.com/UBox/DeliveryMethods/) [Terms page](https://uhaul.com/Legal/TermsOfUse/) [Privacy page](https://uhaul.com/Legal/PrivacyPolicy/) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://uhaul.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 218,697 reviews across 2 platforms, rated 2.1 to 4.5 out of 5 Platform · Rating · Reviews [SmartCustomer](https://www.smartcustomer.com/reviews/uhaul.com) · 2.1 out of 5 stars · 529 Total · 4.5 out of 5 stars · 218,697 [Better Business Bureau](https://www.bbb.org/us/az/phoenix/profile/truck-rentals/u-haul-international-inc-1126-13114) App Store Its app, U-Haul: Moving Made Easier®, is on Apple's App Store, rated 4.5 out of 5 from 218,168 ratings, counted in the reviews total. App: U-Haul: Moving Made Easier® App Store page: [https://apps.apple.com/us/app/u-haul-moving-made-easier/id989307692](https://apps.apple.com/us/app/u-haul-moving-made-easier/id989307692) App Store rating: 4.5 out of 5 App Store ratings: 218,168 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 50,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 10,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 50,000 sites Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/uhaul.com) Web history and authority The Internet Archive first saved a copy of its website 29 years ago Website archive history: 29 years Sources [First archived copy](https://web.archive.org/web/19970630/uhaul.com) Social presence Its website links to its profiles on Facebook, Instagram, LinkedIn, X.com and YouTube; their follower counts are unknown because the profile search could not run Found · Platform · Audience Found by Truth Signal · [Facebook](https://www.facebook.com/uhaul) · 60,308 followers Found by Truth Signal · [Instagram](https://instagram.com/uhaul) · Unknown Found by Truth Signal · [X.com](https://twitter.com/uhaul) · Unknown Found by Truth Signal · [LinkedIn](https://www.linkedin.com/company/u-haul-international-inc-) · Unknown Found by Truth Signal · [YouTube](https://www.youtube.com/user/Uhaulofficialvideos) · 31,400 subscribers Not checked yet · TikTok · · 91,708 followers total YouTube channel: 645 videos, 31,400 subscribers, last upload 10 Nov 2026 YouTube Data 51,776 views a video, 5,318 views a day and a new video every 9.7 days [U-Haul](https://www.youtube.com/@uhaulofficialvideos) @uhaulofficialvideos Views per video 33,395,832 views ÷ 645 videos: 51,776 Views a day 33,395,832 views ÷ 6,280 days: 5,318 Views per subscriber 33,395,832 views ÷ 31,400 subscribers: 1,064 New subscribers a day 31,400 subscribers ÷ 6,280 days: 5 Subscribers per 1,000 views 31,400 subscribers ÷ 33,395,832 views × 1,000: 0.9 Subscribers per video 31,400 subscribers ÷ 645 videos: 49 Days between videos 6,280 days ÷ 645 videos: 9.7 Channel age 2 September 2009 to 12 November 2026: 17 years 2 months Subscribers: 31,400 Views: 33,395,832 Videos: 645 Started: 2 September 2009 Country: United States Language: English Topics: Lifestyle, Vehicle Made for children: Not stated Website in its description: Not stated Trailer: Yes Sources [Its YouTube channel](https://www.youtube.com/@uhaulofficialvideos) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026 ### What data this site collects about you What its privacy policy says We found this business stores and uses your data Says it does not sell your personal data.: “We never sell your personal information.” Collects where you are.: “The U-Haul Vehicle, Towable Equipment (including U-Haul Trailer, U-Box Trailer, Auto Transport, Tow Dolly, Motorcycle Trailer), and/or U-Box Container(s) in your possession (collectively, " U-Haul Equipment") may be equipped with a device which collects location data of the U-Haul Equipment ("Location Detection Device").” Says you can ask it to delete your data.: “You also have the right to request the deletion of Personal Information and to request correction of inaccurate personal information.” Source [Its privacy policy](https://www.uhaul.com/Legal/PrivacyPolicy/) Tracking tools on its homepage Google Analytics and Google Tag Manager Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Analytics: Counts your visits and what you look at. Google Tag Manager: Loads other tracking tools, which may not be listed here. Source [Its homepage](https://uhaul.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is protected: mail forged in its name is blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: reject Certificate Security certificate browsers warn about: No Certificate issuer: DigiCert Inc Certificate type: OV Certificate expires: 28 Apr 2027 Hosting Nameservers: dns1.cscdns.net dns2.cscdns.net Address: 69.171.84.9 Sources [Its DNS records](https://dns.google/query?name=uhaul.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source uhaul.com's DNS records Run uhaul.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/uhaul.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run uhaul.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/uhaul.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source uhaul.com/robots.txt Run uhaul.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/uhaul.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for uhaul.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=uhaul.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/uhaul.com%23change) ### Similar businesses Other businesses in Removals and storage and related categories, those most like U-Haul first. [46 Roehampton Movers roehamptonmovers.co.uk Mixed](https://truthsignal.com/business/roehamptonmovers.co.uk) [79 U-Pack upack.com High](https://truthsignal.com/business/upack.com) [51 Storage Scholars storagescholars.com Mixed](https://truthsignal.com/business/storagescholars.com) [32 Coastal Moving Services coastalmovingservices.com Low](https://truthsignal.com/business/coastalmovingservices.com) [81 Lugg lugg.com High](https://truthsignal.com/business/lugg.com) [64 Local Removals London Ltd local-removals.co.uk Mixed](https://truthsignal.com/business/local-removals.co.uk) [See where U-Haul sits on the leaderboard](https://truthsignal.com/leaderboard?page=4) ## Past reports The report as it read each month, newest first: - 2026-11: truth score 93, High: https://truthsignal.com/business/uhaul.com/report/2026-11.md ## How the customers' Total rating is worked out Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 2.1 × 529 (SmartCustomer) + 4.5 × 218,168 (App Store)) ÷ (7 + 218,697) = 4.5, to one decimal place ## Cite Truth Signal, U-Haul: truth score 93 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/uhaul.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/uhaul.com.json