# Twisted Lily (twistedlily.com)

Is twistedlily.com legit and trustworthy? Truth score 39 out of 100, low truth signals: 5 of 10 public checks clear, 3 not found, 2 for information. Legitimacy confidence: low. Customer satisfaction: not enough reviews to say.

- Truth score: 39 out of 100
- Legitimacy confidence: low
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Fragrance
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 14 years
- Address: Not found
- Email address: info@twistedlily.com
- Phone number: Not found
- Contact page: https://twistedlily.com/pages/contact-us
- Website: https://twistedlily.com/
- Social media: Facebook https://www.facebook.com/twistedlilyboutique, Instagram https://www.instagram.com/twistedlily360/, LinkedIn https://www.linkedin.com/company/twisted-lily, TikTok https://www.tiktok.com/@twistedlily360, YouTube https://www.youtube.com/channel/UCWLn3r2wfE4jh_4zLTIbZSw
- Latest YouTube video: Nothing beats the real deal. https://www.youtube.com/watch?v=bj-yEvRRSws

## Summary

twistedlily.com's website address was registered 14 years ago, and is locked against transfer to someone else. We could not find customer reviews, an archive history for its website, social media profiles, a customer rating, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 14 years ago (source: rdap)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Reviews information was not found from our checks. (source: reviews)
- Address information was not found from our checks. (source: registry)
- Phone number information was not found from our checks. (source: website)

## How to check if twistedlily.com is legit

To check if twistedlily.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about twistedlily.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the UK and the US (For information)
- Who they are: Domain registration: Its website address was registered 14 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://twistedlily.com/pages/contact-us), about (https://twistedlily.com/pages/about), returns (https://twistedlily.com/policies/refund-policy), delivery (https://twistedlily.com/policies/shipping-policy), terms (https://twistedlily.com/policies/terms-of-service), privacy (https://twistedlily.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: We were unable to find out what its customer reviews say. (Not found)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from twistedlily.com's own pages.

- Ways to contact them: “Email us at info@twistedlily.com Or if you need phone support, please fill out the form below and include: → - Order number - Your Issue - Telephone number where we can call you back → A member of our team will contact you as soon as possible. → If you haven't received a reply within 2 business days, please check your spam or junk folder.” (https://twistedlily.com/pages/contact-us)
- In their own words: “Since its inception in 2013, Twisted Lily has carved out a niche as the ultimate playground for fragrance aficionados seeking the rarest indie and luxury scents from around the globe. Dubbed the definitive destination for true perfume lovers, we're more than just a retailer—we're a gateway to all of your olfactory adventures. Leading the charge in online fragrance retail, we're always setting the trends.” (https://twistedlily.com/pages/about)
- How long you have to return: “We accept returns within 14 days from the fulfillment date of your order.” (https://twistedlily.com/policies/refund-policy)
- Faulty or damaged items: “In the unlikely event that your item arrives damaged or you receive the incorrect product, we will gladly offer a refund, exchange, or replacement.” (https://twistedlily.com/policies/refund-policy)
- Delivery cost: “Shipping fees are non-refundable .” (https://twistedlily.com/policies/shipping-policy)

## Could not be checked this time

- social

## Cite

Truth Signal, Twisted Lily: truth score 39 out of 100, legitimacy confidence Low, assessed 2026-10-27, https://truthsignal.com/business/twistedlily.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/twistedlily.com