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Turo is reinventing rental to unlock independence for all.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/turo.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":110228},{"url":"https://www.smartcustomer.com/reviews/turo.com","found":true,"label":"SmartCustomer","rating":1.3,"source":"reviews","reviews":71},{"url":"https://www.g2.com/products/turo/reviews","found":true,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: about, terms, privacy","source":"website"},{"text":"Domain registered 24 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"G2: a review page exists","source":"reviews"},{"text":"Support email: serviceclients-fr@turo.com","source":"website"},{"text":"Support phone: +1 415-965-4525","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 24 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 199,914 followers on facebook","source":"social"},{"text":"YouTube channel with 10,800 subscribers, 43 videos, last upload 2026-09-24","source":"social"},{"text":"SmartCustomer: rated 1.3 from 71 reviews","source":"reviews"},{"text":"Trustpilot: rated 4.0 from 110,228 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 20,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"SmartCustomer: rated 1.3 from 71 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:57:37.618600+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:57:25.733900+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:57:25.837590+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-11T11:05:13.238333+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:57:26.128212+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:57:25.893854+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T14:57:36.932665+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:57:26.712208+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:57:26.174557+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:57:37.419946+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:57:27.030337+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:57:25.861338+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:57:27.184721+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T19:12:39.596821+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-11T11:05:10.297290+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:57:26.898527+00:00","error":null}],"cost":{"gathering":0.05136,"score":0.00161,"total":0.05297},"claimed":false,"claimed_at":null,"summary_text":"We read 3 of its pages: about, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. It has a review page on G2. Customers have left 110,228 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 71 reviews on SmartCustomer average only 1.3 stars out of 5.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 24 years ago","source":"rdap","plain":true},{"text":"G2: a review page exists","source":"reviews","plain":true},{"text":"Excellent independent reputation: 110,228 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (71 on SmartCustomer), but it falls short with only 1.3 stars out of 5","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Founded in 2009 in Boston, Massachusetts, U.S. (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 24 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.0 stars from 110,228 reviews · SmartCustomer 1.3 stars from 71 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 24 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 199,914 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","4.0","110,228 reviews",false],["SmartCustomer","1.3","71 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["It has a review page on G2","good"],["Rated 4.0 stars out of 5 from 110,228 reviews on Trustpilot","good"],["Rated 1.3 stars out of 5 from 71 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 10,800 subscribers and 43 videos, the latest uploaded on 24 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: about, terms and privacy","source":"website"},{"text":"Its website address was registered 24 years ago","source":"rdap"},{"text":"It has a review page on G2","source":"reviews"},{"text":"Excellent independent reputation: 110,228 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (71 on SmartCustomer), but it falls short with only 1.3 stars out of 5","source":"reviews"}]]]},"answer":"Is turo.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/turo.com","assessed_at":"2026-10-11T11:05:13.585147+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Turo car rental marketplace: truth score 90 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/turo.com"}}