# Trusted Shops (trustedshops.com)

Is trustedshops.com legit and trustworthy? Truth score 61 out of 100, mixed truth signals: 5 of 11 public checks clear, 1 not found, 5 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly satisfied.

- Truth score: 61 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mostly satisfied, from App Store 4.3 · 20 ratings
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Founded by: Jean-Marc Noël, Thomas Karst, Ulrich Hafenbradl
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 27 years
- Address: Subbelrather Straße 15c, Cologne
- Email address: info@trustedshops.com
- Phone number: +49 221 775366
- Contact page: https://trustedshops.com/contact
- Website: https://trustedshops.com/
- Social media: Facebook https://www.facebook.com/trustedshops, Instagram https://www.instagram.com/trustedshops.de/, X https://twitter.com/trustedshops, LinkedIn https://www.linkedin.com/company/trusted-shops-gmbh, YouTube https://www.youtube.com/user/WatchTrustedShops
- Latest YouTube video: Wie sich Vertrauen entlang der Customer Journey verändert | Community of Trust #20 https://www.youtube.com/watch?v=1ar9a8jxGpM

## Summary

trustedshops.com's website address was registered 27 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: country, vat number read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 27 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history, truth checks and authority information was not found from our checks. (source: wayback)

## How to check if trustedshops.com is legit

To check if trustedshops.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about trustedshops.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: We have no information on this. (For information)
- Who they are: Domain registration: Its website address was registered 27 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://trustedshops.com/contact), about (https://trustedshops.com/about-us), terms (https://trustedshops.com/legal/legal-notice), privacy (https://trustedshops.com/legal/privacy)
- Reputation and track record: Customer reviews: We could not check what its customer reviews say. (For information)
- Reputation and track record: App Store: Its app, #trstd by Trusted Shops, is on Apple's App Store, rated 4.3 out of 5 from 20 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people have visited its website since February 2021 or earlier (For information)
- Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube; their follower counts are unknown because the profile search could not run (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 61, Mixed truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from trustedshops.com's own pages.

- In their own words: “'We dream of a digital world we can trust. That’s what we've been working for since Trusted Shops was founded. We started with the Trustmark and our Buyer Protection to provide more orientation and security for online shopping.” (https://www.trustedshops.com/about-us)

## Could not be checked this time

- Social presence

## Cite

Truth Signal, Trusted Shops: truth score 61 out of 100, legitimacy confidence Mixed, assessed 2026-11-03, https://truthsignal.com/business/trustedshops.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/trustedshops.com.json