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This update ensures that no additional payments or procedures are required upon delivery, allowing for a smooth and hassle-free receiving process. By prepaying duties and taxes, you can enjoy full price transparency and peace of mind, knowing the total cost upfront.","question":"In their own words"},{"url":"https://toysonejapan.com/policies/refund-policy","kind":"returns","quote":"Return & Refund Policy Our return and refund policy is valid for 14 days after you receive your order.","question":"How long you have to return"},{"url":"https://toysonejapan.com/policies/refund-policy","kind":"returns","quote":"Regarding Missing or Damaged Items If you report that an item is missing or was not included in your package, we will immediately review the situation using our recorded packing video and shipment weight data.","question":"Faulty or damaged items"},{"url":"https://toysonejapan.com/policies/shipping-policy","kind":"shipping","quote":"Shipping cost : $30 USD We would like to serve you low shipping fee as much as possible even if for customers who purchase multiple items.","question":"Delivery cost"}],"reviews":[{"url":"https://uk.trustpilot.com/review/toysonejapan.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":239},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 8 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 239 reviews","source":"reviews"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: info@toysonejapan.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none)","source":"dns"},{"text":"Site first archived 7 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 5 platforms: facebook, instagram, tiktok, x, youtube; largest audience 110,000 subscribers on youtube","source":"social"},{"text":"YouTube channel with 110,000 subscribers, 38 videos, last upload 2026-10-03","source":"social"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-18T22:06:38.723420+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-18T22:06:24.036487+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-18T22:06:24.535117+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-18T22:06:44.842771+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-18T22:06:23.775522+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-18T22:06:23.183079+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-18T22:06:24.173722+00:00","error":null,"why":null},{"source":"ico","ok":false,"fetched_at":"2026-10-18T22:06:38.730645+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-18T22:06:24.036305+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-18T22:06:24.501833+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-18T22:06:24.180515+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-10-18T22:06:38.249391+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-18T22:06:24.786996+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-18T22:06:24.162718+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-18T22:06:32.842043+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-18T22:06:27.568208+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-18T22:06:25.867760+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-18T22:06:44.687391+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-18T22:06:24.501686+00:00","error":null,"why":null}],"cost":{"gathering":0.002,"score":0.00023,"total":0.00223},"claimed":false,"claimed_at":null,"summary_text":"toysonejapan.com's website address was registered 8 years ago. It has 239 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 8 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 239 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in Japan; serves Hong Kong, Taiwan and the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 8 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","239 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 7 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 110,000 subscribers on YouTube","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[],"found":{"registry":[],"rdap":[],"website":[["Company contact email is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 110,000 subscribers and 38 videos, the latest uploaded on 3 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 8 years ago","source":"rdap"},{"text":"239 reviews on Trustpilot","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is toysonejapan.com legit and trustworthy? Truth score 69 out of 100, mixed truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/toysonejapan.com","assessed_at":"2026-10-18T22:06:45.297313+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, ToysOneJapan: truth score 69 out of 100, legitimacy confidence Mixed, assessed 2026-10-18, https://truthsignal.com/business/toysonejapan.com"}}