- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Toolstation # toolstation.com Markdown: [Snapshot](https://truthsignal.com/business/toolstation.com/snapshot.md) [Full report](https://truthsignal.com/business/toolstation.com/report.md) ## Website toolstation.com Toolstation | Low prices on 25,000+ trade quality products Low prices on 25,000+ trade power tools, heating and plumbing supplies, hardware and more | Click and Collect at 550+ stores | FREE delivery on orders over £40 Checked on 12 Nov 2026, 21:32 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 96 out of 100, High truth signals. Customer satisfaction: mixed 96 / 100 High truth signals Top 1% of businesses we’ve checked ## Business details Category: DIY tools, hardware and building materials Years in business: 24 years Founded: 2003 Places to visit: 139 stores London (5), Derby (4), Bristol (4), Stoke-on-Trent (3), Cambridge (2) and more Registered with: FCA, firm 793569 Matched on the FCA register Sells: Physical goods Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 27 years Address: [Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United Kingdom](https://www.google.com/maps/search/?api=1&query=Ryehill%20House%20Ryehill%20Close%2C%20Lodge%20Farm%20Industrial%20Estate%2C%20Northampton%2C%20England%2C%20NN5%207UA%2C%20United%20Kingdom) Email address: info@toolstation.com Phone number: [+44 330 333 3303](tel:+44%20330%20333%203303) Contact page: [toolstation.com/contact](https://toolstation.com/contact) Website: [toolstation.com](https://toolstation.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: Not found ## Do the sources agree? Address: Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United Kingdom Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found Company name: TOOLSTATION LIMITED Its website agrees Companies House agrees ## Customer reviews, accreditations and complaints Site Reviews Rating [Reviews.io](https://www.reviews.io/company-reviews/store/www-toolstation-com) · Read 12 November 2026 · 722 reviews · 3.6 out of 5 stars [App Store](https://apps.apple.com/gb/app/toolstation-diy-trade-hub/id1535789340) · Read 12 November 2026 · 136,974 ratings · 4.8 out of 5 stars Total 137,696 4.8 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.toolstation.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. Customer satisfaction Mixed · Medium confidence · From 722 reviews on 1 independent review site App experience Mostly satisfied · High confidence · From 136,974 ratings on the App Store ## Summary Is toolstation.com legit and trustworthy? Truth score 96 out of 100, high truth signals: 8 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mixed, medium confidence. toolstation.com is run by Toolstation Limited, an active UK company registered at Companies House 24 years ago, and was founded in 2003. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find social media profiles. ### Positives - An active UK company registered at Companies House, set up 24 years ago. - Its website address was registered 27 years ago. - It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.toolstation.com). - The postcode on its website matches its registered office at Companies House. - No malware or phishing warnings found for its website. ### Not found - Social presence information was not found from our checks. Our technical team has been informed. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Low prices on 25,000+ trade power tools, heating and plumbing supplies, hardware and more | Click and Collect at 550+ stores | FREE delivery on orders over £40 — Toolstation, in their own words Where to find them Places: 139 stores · busiest 12 of 70 towns below · 54 with no town given - London 5 - Derby 4 - Bristol 4 - Stoke-on-Trent 3 - Cambridge 2 - Enfield 2 - Birmingham 2 - Beccles 1 - Oxford 1 - Malvern 1 - Bognor Regis 1 - Ayr 1 Sources [OpenStreetMap](https://www.openstreetmap.org/copyright) [Its homepage](https://www.toolstation.com/) ### How to check if toolstation.com is legit To check if toolstation.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about toolstation.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details An active UK company registered at Companies House, set up 24 years ago - Its registered office at Companies House is Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United Kingdom - Its latest accounts at Companies House run to 31 December 2025 - It has filed at Companies House regularly for the last five years, with no gap longer than 15 months - Registered with the Information Commissioner's Office (ICO) to handle personal data Country Where the company is based: UK Why we believe that: it is registered at Companies House, which is a registration for UK businesses Which countries the company serves: UK Why we believe that: £ prices on its homepage, its structured data names the area it serves, its delivery page says it ships to the UK Registration Companies House registration: Registered as TOOLSTATION LIMITED Data protection registration (ICO): Registered, number Z7593988 VAT number: GB408556737 Companies House register Company found in official company register: Yes Registered company name: TOOLSTATION LIMITED Company status: active Company age: 24 years Registered address: Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United Kingdom Accounts overdue: No Confirmation statement overdue: No Insolvency history: No Registered office in dispute: No Filing history consistent: Yes ICO data-protection fee payer: Yes Registered to do: 47520 Retail sale of hardware, paints and glass in specialised stores 47540 Retail sale of electrical household appliances in specialised stores Previous names: TOOL STATION LIMITED (12 Feb 2002 to 8 Jul 2002) Company type: Private limited company Size and borrowing Accounts filed: Full accounts The most detailed kind a company files. Secured loans (charges): 0 No secured loans outstanding at Companies House. From Wikipedia Industry: retail Founded: 2003 Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/04372131) [Wikipedia](https://en.wikipedia.org/wiki/Toolstation) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/Z7593988) Official registers On the FCA register as firm 793569. Matched on its website. FCA firm: FCA, firm 793569 Domain registration Its website address was registered 27 years ago - Its website address is locked against being transferred to someone else Domain age: 27 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=toolstation.com) Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+44 330 333 3303](tel:+443303333303) Contact page found: Yes Sources agreeing on postcode: 2 Hosting company: Google LLC What its pages say Phone support: [+44 330 333 3303](tel:+443303333303), [info@toolstation.com](mailto:info@toolstation.com) In their own words: “Who we are, what we do, and how we can help you conquer each and every job. Toolstation now has over 550 stores nationwide, open early until late, 7 days a week. So, wherever your next job is, chances are there will be a Toolstation close at hand.” How long you have to return: “We offer a 30-Day Money Back Guarantee on most products to give you complete peace of mind – you can return a faulty or unwanted, unused item for an exchange or full refund, providing it’s within 30 days of receipt.” Faulty or damaged items: “We offer a 30-Day Money Back Guarantee on most products to give you complete peace of mind – you can return a faulty or unwanted, unused item for an exchange or full refund, providing it’s within 30 days of receipt.” Delivery cost: “Next Business Day Delivery is FREE when you spend £40 or more.” Who you're buying from: “We are Toolstation Ltd, a company registered in England with registration number 04372131.” Sources [Homepage](https://toolstation.com/) [Contact page](https://toolstation.com/contact) [About page](https://toolstation.com/help-and-advice/about-us) [Returns page](https://toolstation.com/returns) [Delivery page](https://toolstation.com/help-and-advice/delivery) [Terms page](https://toolstation.com/terms-of-business) [Privacy page](https://toolstation.com/privacy-policy) Search engines and AI Lets in search engines and AI answers; blocks 1 of 7 AI training tools Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training 1 of 7 blocked OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Blocked by its robots.txt meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot User-agent: Pinterestbot User-agent: PetalBot User-agent: Yandex User-agent: YandexBot User-agent: YandexBot/3.0 User-agent: Baidu User-agent: Baiduspider User-agent: baiduspider User-agent: BaiduSpider User-agent: Baiduspider/2.0 User-agent: Baiduspider+ User-agent: Baiduspider-video User-agent: Baiduspider-image User-agent: Sogou web spider User-agent: Sogou Head Spider User-agent: Sogou Image Crawler User-agent: Sogou User-agent: SleepBot User-agent: AliyunSecBot User-agent: Aranet-SearchBot User-agent: SentiBot User-agent: Thinkbot User-agent: scraper_python User-agent: scraper_headless User-agent: meta-externalagent Disallow: / Sources [robots.txt](https://toolstation.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 137,696 reviews across 2 platforms, rated 3.6 to 4.8 out of 5 Platform · Rating · Reviews [Trustpilot](https://uk.trustpilot.com/review/www.toolstation.com) · Unknown · Unknown [Reviews.io](https://www.reviews.io/company-reviews/store/www-toolstation-com) · 3.6 out of 5 stars · 722 Total · 4.8 out of 5 stars · 137,696 App Store Its app, Toolstation: DIY & Trade Hub, is on Apple's App Store, rated 4.8 out of 5 from 136,974 ratings, counted in the reviews total. App: Toolstation: DIY & Trade Hub App Store page: [https://apps.apple.com/gb/app/toolstation-diy-trade-hub/id1535789340](https://apps.apple.com/gb/app/toolstation-diy-trade-hub/id1535789340) App Store rating: 4.8 out of 5 App Store ratings: 136,974 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 50,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 50,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 50,000 sites Where its visitors are Share of people looking up toolstation.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United Kingdom 36.3% - 2 Singapore 29.9% - 3 United States 11.9% - 4 Germany 4.3% - 5 Brazil 3.0% - 6 Canada 1.5% - 7 Japan 1.0% - 8 Vietnam 0.8% - 9 Malaysia 0.8% - 10 South Africa 0.8% Top 10 of 40 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/toolstation.com) Web history and authority The Internet Archive first saved a copy of its website 25 years ago Website archive history: 25 years Sources [First archived copy](https://web.archive.org/web/20010518/toolstation.com) Social presence We could not check how big its social media following is: the check ran out of time. ### What data this site collects about you What its privacy policy says We found this business stores and uses your data May send your data to other countries.: “As a result, your personal information may be transferred outside the UK.” May check your details with credit or fraud-prevention agencies.: “In order to process your application we will supply your personal information to credit reference agencies ( “CRAs” ) and they will give us information about you, such as about your financial history.” Has a data protection officer you can contact.: “Or emailing us at dataprotection@toolstation.com (marking emails for the attention of the Data Protection Officer).” dataprotection@toolstation.com Source [Its privacy policy](https://www.toolstation.com/privacy-policy) Tracking tools on its homepage Google Tag Manager Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Tag Manager: Loads other tracking tools, which may not be listed here. Uses OneTrust to ask which cookies you allow. Source [Its homepage](https://toolstation.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked - Its email identifies its real senders, but mail forged in its name is not blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: none Certificate Security certificate browsers warn about: No Certificate issuer: Google Trust Services Certificate type: DV Certificate expires: 1 Jan 2027 Hosting Nameservers: ns-cloud-d1.googledomains.com ns-cloud-d2.googledomains.com ns-cloud-d3.googledomains.com ns-cloud-d4.googledomains.com Address: 34.107.255.183 Sources [Its DNS records](https://dns.google/query?name=toolstation.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source toolstation.com's DNS records Run toolstation.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/toolstation.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run toolstation.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/toolstation.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source toolstation.com/robots.txt Run toolstation.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/toolstation.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for toolstation.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=toolstation.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/toolstation.com%23change) ### Similar businesses Other businesses in DIY tools, hardware and building materials and related categories, those most like Toolstation first. 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The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 3.6 × 722 (Reviews.io) + 4.8 × 136,974 (App Store)) ÷ (7 + 137,696) = 4.8, to one decimal place ## Cite Truth Signal, Toolstation: truth score 96 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/toolstation.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/toolstation.com.json