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information about you, such as about your financial history."},{"key":"dpo","text":"Has a data protection officer you can contact.","quote":"Or emailing us at  dataprotection@toolstation.com  (marking emails for the attention of the Data Protection Officer).","contact":"dataprotection@toolstation.com"}],"policy":"https://www.toolstation.com/privacy-policy","consent":"OneTrust","trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."}],"elsewhere":null},"crawlers":{"source":"https://toolstation.com/robots.txt","read":"2026-11-12","rules":["User-agent: Pinterestbot","User-agent: PetalBot","User-agent: Yandex","User-agent: YandexBot","User-agent: YandexBot/3.0","User-agent: Baidu","User-agent: Baiduspider","User-agent: baiduspider","User-agent: BaiduSpider","User-agent: Baiduspider/2.0","User-agent: Baiduspider+","User-agent: Baiduspider-video","User-agent: Baiduspider-image","User-agent: Sogou web spider","User-agent: Sogou Head Spider","User-agent: Sogou Image Crawler","User-agent: Sogou","User-agent: SleepBot","User-agent: AliyunSecBot","User-agent: Aranet-SearchBot","User-agent: SentiBot","User-agent: Thinkbot","User-agent: scraper_python","User-agent: scraper_headless","User-agent: meta-externalagent","Disallow: /"],"search_engines":[{"crawler":"Googlebot","owner":"Google Search","answer":"allowed","reason":"default","says":"Allowed by default"},{"crawler":"Bingbot","owner":"Bing","answer":"allowed","reason":"default","says":"Allowed by default"}],"ai_training":[{"crawler":"GPTBot","owner":"OpenAI","answer":"allowed","reason":"default","says":"Allowed by default"},{"crawler":"ClaudeBot","owner":"Anthropic","answer":"allowed","reason":"default","says":"Allowed by default"},{"crawler":"Google-Extended","owner":"Google AI","answer":"allowed","reason":"default","says":"Allowed by default"},{"crawler":"Applebot-Extended","owner":"Apple AI","answer":"allowed","reason":"default","says":"Allowed by 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years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"GB registered company (active), incorporated 24 years ago","source":"companies_house"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Address consistent across 2 independent sources","source":"facts"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: info@toolstation.com","source":"website"},{"text":"Support phone: +44 330 333 3303","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 25 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Registered office: Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United 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rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-12T21:31:45.883438+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-11-12T21:31:44.081679+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-12T21:31:39.384441+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-12T21:31:44.515979+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-12T21:31:37.982293+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-12T21:31:38.605133+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-12T21:31:51.843047+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-12T21:31:38.993947+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-12T21:31:38.404982+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-12T21:31:39.407213+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-12T21:31:44.446874+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-12T21:31:37.973737+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-12T21:31:37.967648+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-12T21:31:40.877187+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-12T21:31:40.098513+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-12T21:31:39.396961+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-12T21:31:46.830201+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-12T21:31:52.025847+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-12T21:31:38.923199+00:00","error":null,"why":null},{"source":"social","ok":false,"fetched_at":"2026-11-12T21:32:37.563935+00:00","error":null,"why":"the check ran out of time"},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T21:31:41.487003+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T21:31:45.913284+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T21:31:45.906707+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-12T21:31:43.600314+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":96,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 96, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":96,"followers":null,"change":null,"new":[],"points":1183}],"cost":{"gathering":0.00134,"score":0.00022,"total":0.00156},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":96,"band":"HIGH","url":"https://truthsignal.com/business/toolstation.com/report/2026-11.md"}],"summary_text":"toolstation.com is run by Toolstation Limited, an active UK company registered at Companies House 24 years ago, and was founded in 2003. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find social media profiles.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 24 years ago","source":"companies_house","plain":true},{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false}]]],"missing":["social"],"sources_agree":[{"label":"Address","value":"Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United Kingdom","sources":[{"source":"Its website","value":"NN5 7UA","state":"agrees"},{"source":"Companies House","value":"NN5 7UA","state":"agrees"},{"source":"OpenStreetMap","value":null,"state":"not found"},{"source":"Web Data Commons","value":null,"state":"not found"}],"differ":null},{"label":"Company name","value":"TOOLSTATION LIMITED","sources":[{"source":"Its website","value":"Toolstation","state":"agrees"},{"source":"Companies House","value":"TOOLSTATION LIMITED","state":"agrees"}],"differ":null}],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 24 years ago","good"],["Who they are","regulators","Official registers","shield-check","On the FCA register as firm 793569. Matched on its website.","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","137,696 reviews across 2 platforms, rated 3.6 to 4.8 out of 5","good"],["Reputation and track record","appstore","App Store","smartphone","Its app, Toolstation: DIY & Trade Hub, is on Apple's App Store, rated 4.8 out of 5 from 136,974 ratings, counted in the reviews total.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","We could not check how big its social media following is: the check ran out of time.","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"8 clear · 1 not found · 3 for information","held":null,"satisfaction":[["Reviews.io","3.6","722 reviews · read 12 November 2026",false],["App Store","4.8","136,974 ratings · read 12 November 2026",false]],"bbb":[],"average":"4.8","average_sum":"(7 × 3.5 + 3.6 × 722 (Reviews.io) + 4.8 × 136,974 (App Store)) ÷ (7 + 137,696) = 4.8, to one decimal place","also":[["Trustpilot","https://uk.trustpilot.com/review/www.toolstation.com"]],"trustpilot":"https://uk.trustpilot.com/review/www.toolstation.com","found":{"registry":[["Its registered office at Companies House is Ryehill House Ryehill Close, Lodge Farm Industrial Estate, Northampton, England, NN5 7UA, United Kingdom","good"],["Its latest accounts at Companies House run to 31 December 2025","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"regulators":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["It has a review page on Trustpilot","good"],["Rated 3.6 stars out of 5 from 722 reviews on Reviews.io","good"]],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 24 years ago","source":"companies_house"},{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"}]]]},"answer":"Is toolstation.com legit and trustworthy? Truth score 96 out of 100, high truth signals: 8 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mixed, medium confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/toolstation.com","assessed_at":"2026-11-12T21:32:37.898598+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Toolstation: truth score 96 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/toolstation.com"}}