# Thumbtack (thumbtack.com)

Is thumbtack.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 84 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot 2.5 · 6,000 reviews; SmartCustomer 2.1 · 1,570 reviews; Reviews.io 1.25 · 16 reviews; BBB A · 58 of 912 resolved
- Claimed: no
- Assessed: 2026-10-13

## Summary

We read 3 of its pages: about, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X), with its largest audience of 691,283 followers on Facebook. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 6,000 reviews on Trustpilot average only 2.5 stars out of 5. Its 1,570 reviews on SmartCustomer average only 2.1 stars out of 5. Its 16 reviews on Reviews.io average only 1.25 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: policy contact read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 3 of its pages: about, terms and privacy (source: website)
- Its website address was registered 27 years ago (source: rdap)
- It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 691,283 followers on Facebook (source: social)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (6,000 on Trustpilot), but it falls short with only 2.5 stars out of 5 (source: reviews)
- A large number of independent reviews (1,570 on SmartCustomer), but it falls short with only 2.1 stars out of 5 (source: reviews)
- A low number of independent reviews (16 on Reviews.io), but it falls short with only 1.25 stars out of 5 (source: reviews)

## How to check if thumbtack.com is legit

To check if thumbtack.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about thumbtack.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 2008 (Wikipedia) · BBB rating A (For information)
- Who they are: Domain registration: Its website address was registered 27 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, terms and privacy (Clear). Pages found: about (https://thumbtack.com/about), terms (https://thumbtack.com/terms), privacy (https://thumbtack.com/privacy)
- Reputation and track record: Customer reviews: Trustpilot 2.5 stars from 6,000 reviews · SmartCustomer 2.1 stars from 1,570 reviews · Reviews.io 1.25 stars from 16 reviews (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 28 years ago (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 691,283 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from thumbtack.com's own pages.

- In their own words: “We're Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 12 million 5-star projects and counting, we help homeowners and home professionals accomplish more.” (https://thumbtack.com/about, from Common Crawl's copy saved 19 August 2026)

## Cite

Truth Signal, Thumbtack: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/thumbtack.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/thumbtack.com