# Threadless (threadless.com)

Is threadless.com legit and trustworthy? Truth score 91 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 91 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 826 reviews; SmartCustomer 2.6 · 81 reviews; average 3.9
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Founded: 2000
- Sells: Physical goods
- Sells to: The public
- Licensed trade: No licence normally needed
- Domain age: 25 years
- Address: 875 Cambridge Drive Elk Grove Village, IL 60007
- Email address: help@threadless.com
- Phone number: +1 773-878-3557
- Contact page: Not found
- Website: https://threadless.com/
- Social media: Facebook https://www.facebook.com/threadless, Instagram https://www.instagram.com/threadless, X https://x.com/threadless, TikTok https://www.tiktok.com/@threadless, YouTube https://www.youtube.com/threadless
- Latest YouTube video: Mark your... well. You'll know what to mark soon. https://www.youtube.com/watch?v=Do8Oa3FGXEg

## Summary

We read 5 of its pages: about, returns, delivery, terms and privacy. Its website address was registered 25 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube), with its largest audience of 1,400,000 followers on X. Customers have left 826 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 81 reviews on SmartCustomer average only 2.6 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- We read 5 of its pages: about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 25 years ago (source: rdap)
- It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 1,400,000 followers on X (source: social)
- Good independent reputation: 826 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (81 on SmartCustomer), but it falls short with only 2.6 stars out of 5 (source: reviews)

## How to check if threadless.com is legit

To check if threadless.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about threadless.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Europe and the US; founded in 2000 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 25 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: about, returns, delivery, terms and privacy (Clear). Pages found: about (https://threadless.com/info/about-us), returns (https://threadless.com/article/87-what-is-your-return-policy), delivery (https://threadless.com/policies/shipping-policy), terms (https://threadless.com/info/terms), privacy (https://threadless.com/info/privacy)
- Reputation and track record: Customer reviews: 907 reviews across 2 platforms, rated 2.6 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 1,400,000 followers on X (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from threadless.com's own pages.

- In their own words: “We exist to help artists succeed — and have for over 20 years. For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.” (https://www.threadless.com/info/about-us)
- Delivery cost: “You only pay one combined shipping charge, and you'll get a tracking email for each package.” (https://www.threadless.com/policies/shipping-policy)

## Could not be checked this time

- news

## Cite

Truth Signal, Threadless: truth score 91 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/threadless.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/threadless.com