{"domain":"theperfumeshop.com","kind":"business","slug":null,"name":"THE PERFUME SHOP LIMITED","jurisdiction":"gb","company_number":"02699577","assessed_at":"2026-11-12T22:57:52.939422+00:00","checked_at":"2026-11-12T22:57:52.616774+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-11-12T22:57:26.598872+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:26.598872+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-11-12T22:57:26.155268+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:26.155268+00:00","deferred":false},{"source":"category","last_attempt_at":"2026-11-12T22:57:02.277219+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:02.277219+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-11-12T22:57:24.556568+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:24.556568+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-11-12T22:56:52.732257+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:52.732257+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-11-12T22:57:01.085905+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:01.085905+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-11-12T22:57:30.634321+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:30.634321+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-11-12T22:56:56.895680+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:56.895680+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-11-12T22:56:59.796462+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:59.796462+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-11-12T22:57:20.533073+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:20.533073+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-11-12T22:57:24.625868+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:24.625868+00:00","deferred":false},{"source":"opendata","last_attempt_at":"2026-11-12T22:56:52.788696+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:52.788696+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-11-12T22:56:52.726111+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:52.726111+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-11-12T22:57:00.702704+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:00.702704+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-11-12T22:56:58.621098+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:58.621098+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-11-12T22:57:20.524062+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:20.524062+00:00","deferred":false},{"source":"regulators","last_attempt_at":"2026-11-12T22:57:24.536498+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:24.536498+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-11-12T22:57:32.062206+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:32.062206+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-11-12T22:56:56.287654+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:56.287654+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-11-12T22:57:52.616774+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"trustindex","last_attempt_at":"2026-11-12T22:57:00.994075+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:00.994075+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-11-12T22:56:58.281718+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:56:58.281718+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-11-12T22:57:26.098351+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:26.098351+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-11-12T22:57:05.020272+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-12T22:57:05.020272+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":85,"judged_score":85,"owner_proof":{"points":0,"max":5,"on_hold":false,"proofs":[{"proof":"dns","name":"DNS record","status":"possible","points":3},{"proof":"email","name":"Email at its own domain","status":"possible","points":1},{"proof":"robots","name":"Lets our checker read it","status":"possible","points":1}]},"warning":null,"customer_satisfaction":{"answer":0.16,"word":"mostly dissatisfied","confidence":"medium","reviews":[{"platform":"Reviews.io","rating":2.0,"reviews":183}]},"app_experience":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.9,"business_legitimacy":0.97,"established_history":0.98,"identity_consistency":0.91,"independent_reputation":0.55,"real_customer_evidence":0.77},"warning_fact":null,"app_confidence":null,"app_experience":null,"warning_effect":null,"enough_evidence":0.98,"customer_confidence":{"choice":"medium","confidence":0.97,"probabilities":{"low":0.02,"high":0.0,"medium":0.98,"insufficient evidence":0.0}},"customer_satisfaction":0.16},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"a1-124.akam.net, a12-67.akam.net, a13-67.akam.net, a2-65.akam.net, a20-64.akam.net, a5-67.akam.net"},{"label":"Address","value":"23.214.209.121"},{"label":"Certificate issuer","value":"DigiCert Inc"},{"label":"Certificate type","value":"OV"},{"label":"Certificate expires","value":"2027-04-21"}],"crux":[{"label":"Popularity among Chrome users","value":"top 100,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 100,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"28 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":null},{"label":"Facebook page","value":null},{"label":"Instagram page","value":null},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":null},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Reviews.io rating","value":2.0},{"label":"Reviews.io review count","value":183}],"wayback":[{"label":"Website archive history","value":"26 years"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page linked","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null},{"label":"Hosting company","value":"Akamai International, BV"}],"registry":[{"label":"Company found in official company register","value":true},{"label":"Registered company name","value":"THE PERFUME SHOP LIMITED"},{"label":"Company status","value":"active"},{"label":"Company status detail","value":null},{"label":"Company age","value":"34 years"},{"label":"Registered address","value":"Hutchison House, 5 Hester Road, Battersea, London, SW11 4AN"},{"label":"Accounts overdue","value":false},{"label":"Confirmation statement overdue","value":false},{"label":"Insolvency history","value":false},{"label":"Registered office in dispute","value":false},{"label":"Filing history consistent","value":true},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":true},{"label":"Accounts filed","value":"Full accounts"},{"label":"Secured loans (charges)","value":0},{"label":"Registered to do","value":["47750 Retail sale of cosmetic and toilet articles in specialised stores"]},{"label":"Previous names","value":["GRAVITAS 1039 LIMITED (23 Mar 1992 to 13 Jul 1992)"]},{"label":"Industry","value":"cosmetics industry"},{"label":"Parent company","value":"A.S. Watson Group"},{"label":"Founded","value":"1992"},{"label":"Company type","value":"Private limited company"},{"label":"Better Business Bureau profile","value":"N/A, not a US or Canadian business"},{"label":"Companies House registration","value":"Registered as THE PERFUME SHOP LIMITED"},{"label":"Data protection registration (ICO)","value":"Registered, number Z6128767"},{"label":"VAT number","value":"Not found"},{"label":"Where the company is based","value":"UK"},{"label":"Why we believe that","value":["it is registered at Companies House, which is a registration for UK businesses","its phone number starts +44"]},{"label":"Which countries the company serves","value":["UK","Ireland"]},{"label":"Why we believe that","value":["£ prices on its homepage","it publishes pages for 2 countries (hreflang)","its delivery page says it ships to the UK"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"1992"},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":"A.S. Watson Group"}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://theperfumeshop.com/","copy":{"source":"Common Crawl","saved":"2026-09-04"}},{"label":"contact-us","url":"https://theperfumeshop.com/contact-us","copy":{"source":"Common Crawl","saved":"2026-08-07"}},{"label":"returns-and-refunds","url":"https://theperfumeshop.com/returns-and-refunds","copy":{"source":"Common Crawl","saved":"2026-08-15"}},{"label":"delivery-information","url":"https://theperfumeshop.com/delivery-information","copy":{"source":"Common Crawl","saved":"2026-08-18"}},{"label":"privacy-policy","url":"https://theperfumeshop.com/privacy-policy","copy":{"source":"Common Crawl","saved":"2026-08-18"}}],"wayback":[{"label":"first capture","url":"https://web.archive.org/web/20000304/theperfumeshop.com"}],"safe_browsing":[{"label":"Google Web Risk","url":"https://docs.cloud.google.com/web-risk/docs/advisory"}],"registry":[{"label":"Companies House","url":"https://find-and-update.company-information.service.gov.uk/company/02699577"},{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/The_Perfume_Shop"},{"label":"ICO register entry","url":"https://ico.org.uk/ESDWebPages/Entry/Z6128767"}],"reviews":[{"label":"Reviews.io","url":"https://www.reviews.io/company-reviews/store/www-theperfumeshop-com"},{"label":"Trustpilot","url":"https://uk.trustpilot.com/review/theperfumeshop.com"}]},"summary":{"icon":"https://theperfumeshop.com/favicon.ico","kept":null,"logo":null,"site":null,"based":"GB","email":"help@theperfumeshop.com","image":"https://media.theperfumeshop.com/medias/sys_master/images/hba/h40/10610358779934/1200x320_Desktop/1200x320-Desktop.jpg","offer":{"Places":{"map":{"more":24,"spots":[["n10078253250",50.723,-3.533],["n10082800028",53.541,-2.113],["n10174121071",55.954,-3.189],["n10745161075",51.495,-0.047],["n11025669174",51.899,-2.075],["n11092975122",53.484,-2.24],["n11195975175",55.864,-4.252],["n11197698780",51.404,0.017],["n11212198428",55.857,-4.253],["n11222998912",51.865,-2.243],["n11414591382",51.536,0.052],["n11462559109",51.507,-0.223],["n11586948035",54.172,-6.342],["n11747709380",53.466,-2.35],["n11817036437",54.525,-1.554],["n11901473314",51.561,-1.786],["n12061809465",57.144,-2.098],["n12189726150",51.569,0.46],["n12870939452",51.537,0.714],["n13086721214",52.058,1.154],["n1322039090",51.541,0.001],["n13738523653",50.823,-0.146],["n2642094399",51.769,0.093],["n2902095486",52.305,-1.942],["n2937853698",57.479,-4.221],["n2944418315",52.957,-1.147],["n2954660777",51.338,-0.747],["n3049178227",52.409,-1.513],["n3561744611",51.514,-0.157],["n3586012501",54.895,-2.934],["n3678616238",50.796,-1.107],["n3690406164",51.525,-2.595],["n3860793886",54.906,-1.385],["n4105217906",53.959,-1.082],["n4223531666",51.879,-0.414],["n4562586301",52.483,-2.111],["n4789109622",51.63,-0.755],["n5212566335",53.452,-2.992],["n5311309143",51.87,0.57],["n5323466418",52.584,-2.128],["n5382875543",51.579,0.185],["n5646392603",52.239,-0.895],["n5676046161",51.816,-0.813],["n5754417066",53.682,-1.497],["n5871150275",53.404,-2.988],["n6052531570",53.757,-1.574],["n6236563171",56.072,-3.46],["n6498830822",51.458,-2.585],["n665979275",52.246,0.711],["n6726556664",54.598,-5.927],["n6896936124",53.592,-0.644],["n6899034865",54.957,-1.671],["n7107990584",53.145,-1.199],["n7150028462",51.902,-0.202],["n7157516347",51.652,-3.022],["n7513735184",51.438,0.272],["n9689866017",57.148,-2.099],["n9703958663",50.372,-4.138],["n9844967278",56.46,-2.972],["n9876916433",51.577,-2.944],["w102144316",55.935,-3.106],["w108866030",52.625,1.291],["w1134553980",53.027,-2.175],["w1148329827",53.794,-1.749],["w1152243751",53.746,-0.343],["w1172414247",53.389,-3.025],["w1194714115",51.677,-4.14],["w1197335067",53.743,-0.339],["w120197528",50.721,-1.882],["w1209755219",55.853,-4.2],["w1305577354",50.769,0.285],["w131682631",51.543,-0.006],["w1539808844",52.205,0.121],["w273913817",51.015,-3.103],["w296726633",55.939,-3.313],["w313965746",51.538,0.081],["w317544520",51.128,-2.741],["w329177817",50.718,-1.981],["w380826084",51.38,-2.36],["w405140448",52.522,-1.47],["w469610364",51.889,0.9],["w480227701",53.413,-1.413],["w480853618",53.414,-1.411],["w538642639",51.619,-3.945],["w629977301",54.656,-5.919],["w853496169",52.291,-1.535],["w865403281",52.754,0.397],["w882881518",51.36,1.393],["w930986825",52.597,-1.181],["w972984567",53.389,-2.596]],"towns":[["London",3],["Aberdeen",2],["Bury St Edmunds",1],["Carlisle",1],["Portsmouth",1],["Sunderland",1],["Luton",1],["High Wycombe",1],["Braintree",1],["Romford",1],["Northampton",1],["Wakefield",1]],"words":"90 stores","untowned":51},"note":"From OpenStreetMap","text":"90 stores: London (3), Aberdeen (2), Bury St Edmunds, Carlisle, Portsmouth and more"},"In their own words":{"url":"https://theperfumeshop.com/","page":"Its homepage","text":"Shop one of the UK’s leading fragrance retailers for luxury perfumes from Chanel, Dior and Tom Ford. Enjoy free Member delivery and Free Click & Collect.","quote":true}},"phone":"+44 333 344 2646","title":"Perfumes | Fragrances | Gift Sets | The Perfume Shop","years":"34 years","rating":2.0,"serves":["GB","IE"],"address":"Hutchison House, 5 Hester Road, Battersea, London, SW11 4AN","details":{"Sells":"Physical goods","Founded":"1992","Owned by":"A.S. Watson Group","Sells to":"The public","Kind of seller":"Sells its own goods or services","Licensed trade":"No licence normally needed","Places to visit":{"note":"London (3), Aberdeen (2), Bury St Edmunds, Carlisle, Portsmouth and more","text":"90 stores"}},"reviews":183,"category":"Fragrance","domain_age":"28 years","contact_url":"https://theperfumeshop.com/contact-us","description":"Shop one of the UK’s leading fragrance retailers for luxury perfumes from Chanel, Dior and Tom Ford. Enjoy free Member delivery and Free Click & Collect.","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"Reviews.io","website_filled":null,"contact_unopened":null,"reviews_total":183},"pages":{"contact":"https://theperfumeshop.com/contact-us","returns":"https://theperfumeshop.com/returns-and-refunds","shipping":"https://theperfumeshop.com/delivery-information","privacy":"https://theperfumeshop.com/privacy-policy"},"answers":[{"url":"https://theperfumeshop.com/contact-us","copy":{"saved":"2026-08-07","source":"Common Crawl"},"kind":"contact","quote":"Our phone lines are open","question":"Phone support"},{"url":"https://theperfumeshop.com/returns-and-refunds","copy":{"saved":"2026-08-15","source":"Common Crawl"},"kind":"returns","quote":"We hope you're pleased with your purchase from us, but if you do need to return anything, you've got 30 days to.","question":"How long you have to return"},{"url":"https://theperfumeshop.com/returns-and-refunds","copy":{"saved":"2026-08-15","source":"Common Crawl"},"kind":"returns","quote":"To get your free returns label and find out more on how to return, follow this link:https://www.royalmail.com/track-my-return/create/5472.","question":"Do returns cost anything"},{"url":"https://theperfumeshop.com/returns-and-refunds","copy":{"saved":"2026-08-15","source":"Common Crawl"},"kind":"returns","quote":"If the product is returned in a condition which is not fully resaleable or the packaging is damaged, we reserve the right to refuse a refund or exchange on the item.","question":"Faulty or damaged items"},{"url":"https://theperfumeshop.com/delivery-information","copy":{"saved":"2026-08-18","source":"Common Crawl"},"kind":"shipping","quote":"Order now for free Royal Mail delivery in 3 to 5 working days.","question":"Delivery cost"}],"reviews":[{"label":"Trustpilot","rating":null,"reviews":null,"url":"https://uk.trustpilot.com/review/theperfumeshop.com","found":true,"source":"reviews"},{"label":"SmartCustomer","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"},{"label":"G2","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"},{"label":"Capterra","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"},{"label":"Reviews.io","rating":2.0,"reviews":183,"url":"https://www.reviews.io/company-reviews/store/www-theperfumeshop-com","found":true,"source":"reviews"},{"label":"Feefo","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"},{"label":"Trustindex","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"},{"label":"ComplaintsBoard","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"},{"label":"ConsumerAffairs","rating":null,"reviews":null,"url":null,"found":false,"source":"reviews"}],"threads":null,"reviews_read":{"App Store":"2026-11-12","Trustindex":"2026-11-12","Reviews.io":"2026-11-12","Trustpilot":"2026-11-12"},"breaches":[],"visitor_countries":[{"code":"AT","name":"Austria","share":59.827},{"code":"GB","name":"United Kingdom","share":9.355},{"code":"US","name":"United States","share":7.783},{"code":"FR","name":"France","share":2.909},{"code":"BD","name":"Bangladesh","share":1.651},{"code":"DE","name":"Germany","share":1.415},{"code":"BR","name":"Brazil","share":1.336},{"code":"ZA","name":"South Africa","share":1.258},{"code":"SG","name":"Singapore","share":1.179},{"code":"PL","name":"Poland","share":0.865},{"code":"TH","name":"Thailand","share":0.865},{"code":"RO","name":"Romania","share":0.786},{"code":"RU","name":"Russia","share":0.786},{"code":"ES","name":"Spain","share":0.708},{"code":"UA","name":"Ukraine","share":0.629},{"code":"CO","name":"Colombia","share":0.55},{"code":"CZ","name":"Czechia","share":0.472},{"code":"ID","name":"Indonesia","share":0.472},{"code":"KE","name":"Kenya","share":0.393},{"code":"AU","name":"Australia","share":0.393},{"code":"NL","name":"Netherlands","share":0.393},{"code":"CA","name":"Canada","share":0.393},{"code":"CH","name":"Switzerland","share":0.314},{"code":"GR","name":"Greece","share":0.314},{"code":"HK","name":"Hong Kong","share":0.314},{"code":"IN","name":"India","share":0.314},{"code":"MV","name":"Maldives","share":0.314},{"code":"SE","name":"Sweden","share":0.314},{"code":"VN","name":"Vietnam","share":0.236},{"code":"BG","name":"Bulgaria","share":0.236},{"code":"PT","name":"Portugal","share":0.236},{"code":"IE","name":"Ireland","share":0.157},{"code":"JP","name":"Japan","share":0.157},{"code":"IT","name":"Italy","share":0.157},{"code":"LU","name":"Luxembourg","share":0.157},{"code":"RS","name":"Serbia","share":0.157},{"code":"AM","name":"Armenia","share":0.157},{"code":"MX","name":"Mexico","share":0.157},{"code":"AR","name":"Argentina","share":0.157},{"code":"TR","name":"Turkey","share":0.157},{"code":"AZ","name":"Azerbaijan","share":0.157},{"code":"PH","name":"Philippines","share":0.157},{"code":"AE","name":"United Arab Emirates","share":0.079},{"code":"PE","name":"Peru","share":0.079},{"code":"NO","name":"Norway","share":0.079},{"code":"ML","name":"Mali","share":0.079},{"code":"KZ","name":"Kazakhstan","share":0.079},{"code":"KG","name":"Kyrgyzstan","share":0.079},{"code":"IR","name":"Iran","share":0.079},{"code":"HU","name":"Hungary","share":0.079},{"code":"TJ","name":"Tajikistan","share":0.079},{"code":"FI","name":"Finland","share":0.079},{"code":"EC","name":"Ecuador","share":0.079},{"code":"DK","name":"Denmark","share":0.079},{"code":"UZ","name":"Uzbekistan","share":0.079},{"code":"CL","name":"Chile","share":0.079},{"code":"BA","name":"Bosnia and Herzegovina","share":0.079},{"code":"ZM","name":"Zambia","share":0.079}],"youtube_video":null,"youtube_data":null,"privacy":{"also":[],"points":[{"key":"location","text":"Collects where you are.","quote":"If you agree to the localisation function on your device, and if you are a loyalty card member and have uploaded the electronic card to your wallet, we may process your location data to send you a notification when you are near one of our stores."},{"key":"abroad","text":"May send your data to other countries.","quote":"Do we transfer your personal data outside of the EEA?"},{"key":"kept","text":"Says how long it keeps your data.","quote":"We will keep your Purchase Data for up to 7 years following your date of purchase."},{"key":"dpo","text":"Has a data protection officer you can contact.","quote":"If you have a question in relation to how we process your Personal Data you can contact our Data Protection Officer via dataprotectionofficer@theperfumeshop.com , via our customer service team by phone - 0333 344 2646, or via post at Hutchinson House, 5 Hester Road, Battersea, London, SW11 4AN.","contact":"dataprotectionofficer@theperfumeshop.com"}],"policy":"https://theperfumeshop.com/privacy-policy","consent":null,"trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."},{"name":"Criteo","text":"Follows you to show you this site's products on other sites."}],"elsewhere":null},"crawlers":{"source":"https://theperfumeshop.com/robots.txt","read":"2026-11-12","rules":[],"search_engines":[{"crawler":"Googlebot","owner":"Google Search","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"Bingbot","owner":"Bing","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"}],"ai_training":[{"crawler":"GPTBot","owner":"OpenAI","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"ClaudeBot","owner":"Anthropic","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"Google-Extended","owner":"Google AI","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"Applebot-Extended","owner":"Apple AI","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"CCBot","owner":"Common Crawl","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"meta-externalagent","owner":"Meta","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"Bytespider","owner":"ByteDance (TikTok)","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"}],"ai_answers":[{"crawler":"OAI-SearchBot","owner":"ChatGPT search","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"ChatGPT-User","owner":"ChatGPT","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"Claude-SearchBot","owner":"Claude search","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"Claude-User","owner":"Claude","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"},{"crawler":"PerplexityBot","owner":"Perplexity","answer":"blocked","reason":"bot_protection","says":"Blocked by its bot protection"}]},"reasons":[{"text":"Domain registered 28 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"GB registered company (active), incorporated 34 years ago","source":"companies_house"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Pages read: contact, returns, shipping, privacy","source":"website"},{"text":"Support email: help@theperfumeshop.com","source":"website"},{"text":"Support phone: +44 333 344 2646","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 26 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Registered office: Hutchison House, 5 Hester Road, Battersea, London, SW11 4AN","source":"companies_house"},{"text":"Last accounts made up to 2025-12-27","source":"companies_house"},{"text":"Filings consistent over the last five years","source":"companies_house"},{"text":"Reviews.io: rated 2.0 from 183 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 100,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Registered with the ICO (UK data-protection fee payer)","source":"ico"}],"concerns":[{"text":"Reviews.io: rated 2.0 from 183 reviews","source":"reviews"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-12T22:57:26.598872+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-11-12T22:57:26.155268+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-12T22:57:02.277219+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-12T22:57:24.556568+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-12T22:56:52.732257+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-12T22:57:01.085905+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-12T22:57:30.634321+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-12T22:56:56.895680+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-12T22:56:59.796462+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-12T22:57:20.533073+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-12T22:57:24.625868+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-12T22:56:52.788696+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-12T22:56:52.726111+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-12T22:57:00.702704+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-12T22:56:58.621098+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-12T22:57:20.524062+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-12T22:57:24.536498+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-12T22:57:32.062206+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-12T22:56:56.287654+00:00","error":null,"why":null},{"source":"social","ok":false,"fetched_at":"2026-11-12T22:57:52.616774+00:00","error":null,"why":"the check ran out of time"},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T22:57:00.994075+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T22:56:58.281718+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T22:57:26.098351+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-12T22:57:05.020272+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":85,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 85, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":85,"followers":null,"change":null,"new":[],"points":992}],"cost":{"gathering":0.00138,"score":0.0002,"total":0.00158},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":85,"band":"HIGH","url":"https://truthsignal.com/business/theperfumeshop.com/report/2026-11.md"}],"summary_text":"theperfumeshop.com is run by The Perfume Shop Limited, part of A.S. Watson Group, an active UK company registered at Companies House 34 years ago, and was founded in 1992. Its website address was registered 28 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 183 reviews on Reviews.io average only 2.0 stars out of 5. We could not find social media profiles.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 34 years ago","source":"companies_house","plain":true},{"text":"Domain registered 28 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (183 on Reviews.io), but it falls short with only 2.0 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false}]]],"missing":["social"],"sources_agree":[{"label":"Company name","value":"THE PERFUME SHOP LIMITED","sources":[{"source":"Its website","value":"The Perfume Shop","state":"agrees"},{"source":"Companies House","value":"THE PERFUME SHOP LIMITED","state":"agrees"}],"differ":null}],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 34 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 28 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, returns, delivery and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","Rated 2.0 stars out of 5 from 183 reviews on Reviews.io","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 26 years ago","good"],["Reputation and track record","social","Social presence","users","We could not check how big its social media following is: the check ran out of time.","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 1 not found · 1 for information","held":null,"satisfaction":[["Reviews.io","2.0","183 reviews · read 12 November 2026",false]],"bbb":[],"average":"2.1","average_sum":"(7 × 3.5 + 2 × 183 (Reviews.io)) ÷ (7 + 183) = 2.1, to one decimal place","also":[["Trustpilot","https://uk.trustpilot.com/review/theperfumeshop.com"]],"trustpilot":"https://uk.trustpilot.com/review/theperfumeshop.com","found":{"registry":[["Its registered office at Companies House is Hutchison House, 5 Hester Road, Battersea, London, SW11 4AN","good"],["Its latest accounts at Companies House run to 27 December 2025","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 34 years ago","source":"companies_house"},{"text":"Its website address was registered 28 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (183 on Reviews.io), but it falls short with only 2.0 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"}]]]},"answer":"Is theperfumeshop.com legit and trustworthy? Truth score 85 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/theperfumeshop.com","assessed_at":"2026-11-12T22:57:52.939422+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, The Perfume Shop: truth score 85 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/theperfumeshop.com"}}