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Free shipping on items shipped from Temu. Free returns within 90 days. 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It is among the 500 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3,040 reviews on Reviews.io average only 1.52 stars out of 5. Its 1,760 reviews on SmartCustomer average only 1.8 stars out of 5. We could not find an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 23 years ago","source":"rdap","plain":true},{"text":"Among the 500 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (3,040 on Reviews.io), but it falls short with only 1.52 stars out of 5","source":"reviews","plain":false},{"text":"A large number of independent reviews (1,760 on SmartCustomer), but it falls short with only 1.8 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves 57 countries · BBB rating B","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 23 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and terms","good"],["Reputation and track record","reviews","Customer reviews","star","SmartCustomer 1.8 stars from 1,760 reviews · Reviews.io 1.52 stars from 3,040 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 500 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 24 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 12,000,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.8","1,760 reviews",false],["Reviews.io","1.52","3,040 reviews",false],["BBB","B","1,062 of 6,077 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it B, and does not accredit it; 1,062 of its 6,077 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"],["Rated 1.52 stars out of 5 from 3,040 reviews on Reviews.io","bad"],["Rated 1.8 stars out of 5 from 1,760 reviews on SmartCustomer","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since September 2022","good"]],"wayback":[],"social":[["Its YouTube channel has 676,000 subscribers and 408 videos, the latest uploaded on 30 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 23 years ago","source":"rdap"},{"text":"It is among the 500 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (3,040 on Reviews.io), but it falls short with only 1.52 stars out of 5","source":"reviews"},{"text":"A large number of independent reviews (1,760 on SmartCustomer), but it falls short with only 1.8 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is temu.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/temu.com","assessed_at":"2026-10-08T20:56:51.222614+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Temu: truth score 65 out of 100, legitimacy confidence Medium, assessed 2026-10-08, https://truthsignal.com/business/temu.com"}}