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Be cautious: its 30 reviews on SmartCustomer average only 2.4 stars out of 5. Its 22 reviews on Trustpilot average only 1.7 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 24 complaint(s) filed against business. Of its 178 complaints closed in three years, 37 were resolved to the customer's satisfaction. We could not find an address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 21 years ago","source":"rdap","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (30 on SmartCustomer), but it falls short with only 2.4 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (22 on Trustpilot), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated F, not accredited; 178 complaints closed in three years, 37 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 21 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 1.7 stars from 22 reviews · SmartCustomer 2.4 stars from 30 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 21 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 174,000 subscribers on YouTube","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","1.7","22 reviews",false],["SmartCustomer","2.4","30 reviews",false],["BBB","F","37 of 178 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 37 of its 178 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 2.4 stars out of 5 from 30 reviews on SmartCustomer","bad"],["Rated 1.7 stars out of 5 from 22 reviews on Trustpilot","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 174,000 subscribers and 23863 videos, the latest uploaded on 4 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 21 years ago","source":"rdap"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (30 on SmartCustomer), but it falls short with only 2.4 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (22 on Trustpilot), but it falls short with only 1.7 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it F, and does not accredit it; 37 of its 178 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is tcgplayer.com legit and trustworthy? Truth score 57 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/tcgplayer.com","assessed_at":"2026-10-11T03:03:39.359589+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Tcgplayer, Inc.: truth score 57 out of 100, legitimacy confidence Medium, assessed 2026-10-11, https://truthsignal.com/business/tcgplayer.com"}}