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A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about","source":"website","plain":true},{"text":"Domain registered 23 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (65 on SmartCustomer), but it falls short with only 2.4 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (44 on Reviews.io), but it falls short with only 1.5 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["places"],"page":{"rows":[["Who they are","registry","Company details","building","Part of Alibaba Group; founded in 1985 (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 23 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and about","good"],["Reputation and track record","reviews","Customer reviews","star","298 reviews across 3 platforms, rated 1.5 to 2.4 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 23 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 3 social media platforms (Facebook, Instagram and YouTube); the largest audience is 1,819,700 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","One known data breach involving the company: Taobao, the latest 14 years ago","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","","189 reviews · rating not read",false],["SmartCustomer","2.4","65 reviews",false],["Reviews.io","1.5","44 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["189 reviews on Trustpilot","good"],["Rated 1.5 stars out of 5 from 44 reviews on Reviews.io","bad"],["Rated 2.4 stars out of 5 from 65 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 500 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 825 subscribers and 34 videos, the latest uploaded on 3 Nov 2020","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and about","source":"website"},{"text":"Its website address was registered 23 years ago","source":"rdap"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (65 on SmartCustomer), but it falls short with only 2.4 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (44 on Reviews.io), but it falls short with only 1.5 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is taobao.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/taobao.com","assessed_at":"2026-10-20T12:02:20.386180+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, taobao.com: truth score 76 out of 100, legitimacy confidence High, assessed 2026-10-20, https://truthsignal.com/business/taobao.com"}}