# Support Pets (supportpets.com)

Is supportpets.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 80 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot · 2,257 reviews · rating not read; SmartCustomer 4.7 · 18,674 reviews; Google 1.0 · 2 reviews · not counted
- Claimed: no
- Assessed: 2026-10-17

## Summary

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 11 years ago, and is locked against transfer to someone else. It has 2,257 reviews on Trustpilot. Customers have left 18,674 reviews on SmartCustomer, averaging 4.7 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2 reviews on Google average only 1.0 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: phone, state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 4 of its pages: contact, about, terms and privacy (source: website)
- Its website address was registered 11 years ago (source: rdap)
- 2,257 reviews on Trustpilot (source: reviews)
- Excellent independent reputation: 18,674 reviews on SmartCustomer, rated 4.7 stars out of 5 (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (2 on Google), but it falls short with only 1.0 stars out of 5 (source: reviews)

## How to check if supportpets.com is legit

To check if supportpets.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about supportpets.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US (For information)
- Who they are: Domain registration: Its website address was registered 11 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://supportpets.com/contact-us-new/), about (https://supportpets.com/about-us/), terms (https://supportpets.com/terms-conditions), privacy (https://supportpets.com/privacy-policy/)
- Reputation and track record: Customer reviews: 20,931 reviews across 2 platforms, rated 4.7 to 4.7 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 17 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 15 years ago (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 142,434 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from supportpets.com's own pages.

- In their own words: “At Support Pets, we are a team of specialists working to provide you with the opportunity to obtain an emotional support declaration for your pet. Support Pets was founded by a close-knit group of friends who care for the emotional health of people and also happen to be huge animal lovers. We understand that pets can be a huge factor in alleviating people from their emotional problems.” (https://www.supportpets.com/about-us/)

## Cite

Truth Signal, Support Pets: truth score 80 out of 100, legitimacy confidence High, assessed 2026-10-17, https://truthsignal.com/business/supportpets.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/supportpets.com