# Kaufen Sie Sport-, Konzert- und Theaterkarten auf StubHub! (stubhub.com)

Is stubhub.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 92 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4.0 · 21,038 reviews; SmartCustomer 1.2 · 940 reviews; BBB F · 1,719 of 11,932 resolved
- Claimed: no
- Assessed: 2026-10-08

## Summary

We read 2 of its pages: about and terms. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 21,038 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 940 reviews on SmartCustomer average only 1.2 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 1,094 complaint(s) filed against business. Of its 11,932 complaints closed in three years, 1,719 were resolved to the customer's satisfaction. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: phone, policy contact, policy privacy read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 2 of its pages: about and terms (source: website)
- Its website address was registered 26 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Excellent independent reputation: 21,038 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (940 on SmartCustomer), but it falls short with only 1.2 stars out of 5 (source: reviews)
- The Better Business Bureau rates it F, and does not accredit it; 1,719 of its 11,932 complaints closed in three years were resolved to the customer's satisfaction (source: bbb)

## Not found

- Email address information was not found from our checks. (source: website)

## How to check if stubhub.com is legit

To check if stubhub.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about stubhub.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 20 countries; part of StubHub Holdings; founded in 2000 in San Francisco, California, US (Wikipedia) · BBB rating F (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: about and terms (Clear). Pages found: about (https://stubhub.com/about), terms (https://stubhub.com/legal)
- Reputation and track record: Customer reviews: Trustpilot 4.0 stars from 21,038 reviews · SmartCustomer 1.2 stars from 940 reviews (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 25 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,200,000 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from stubhub.com's own pages.

- In their own words: “Depuis plus de 20 ans, StubHub est le principal marché en ligne où les fans peuvent acheter et vendre des billets. Aujourd'hui, nous continuons à vous procurer la tranquillité d'esprit grâce à notre garantie FanProtect exclusive, un service client des plus efficaces et des fonctionnalités du produit qui nous permettent d'assurer vos arrières. Avec viagogo, nous couvrons désormais plus de 90 pays à travers le monde.” (https://stubhub.com/about)

## Cite

Truth Signal, Kaufen Sie Sport-, Konzert- und Theaterkarten auf StubHub!: truth score 92 out of 100, legitimacy confidence High, assessed 2026-10-08, https://truthsignal.com/business/stubhub.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/stubhub.com