# Stitch Fix (stitchfix.com) Is stitchfix.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 2 for information, 1 still being checked. Legitimacy confidence: high. Customer satisfaction: mostly satisfied. - Truth score: 87 out of 100 - Legitimacy confidence: high - Customer satisfaction: mostly satisfied, from Trustpilot 4 stars · rounded · 46,193 reviews; SmartCustomer 2.5 · 219 reviews; Trustindex · 128 reviews · rating set aside, some reviews counted under another site - Claimed: no - Assessed: 2026-10-20 ## Business details - Founded: 2011 - Domain age: 15 years - Address: One Montgomery Tower Suite 1500, San Francisco, CA, 94104, USA - Email address: hello@stitchfix.com - Phone number: Not found - Contact page: Not found - Website: https://stitchfix.com/ - Social media: Facebook https://www.facebook.com/stitchfix, Instagram https://www.instagram.com/stitchfix/, X https://twitter.com/stitchfix, TikTok https://www.tiktok.com/@stitchfix, YouTube https://www.youtube.com/stitchfix ## Summary We read 4 of its pages: about, returns, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. It has 128 reviews on Trustindex. Customers have left 46,193 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 219 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find a phone number. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ## Positives - We read 4 of its pages: about, returns, terms and privacy (source: website) - Its website address was registered 15 years ago (source: rdap) - 128 reviews on Trustindex (source: reviews) - Excellent independent reputation: 46,193 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews) - No malware or phishing warnings found for its website (source: safe_browsing) ## Be cautious - A substantial number of independent reviews (219 on SmartCustomer), but it falls short with only 2.5 stars out of 5 (source: reviews) ## Not found - Phone number information was not found from our checks. (source: website) ## How to check if stitchfix.com is legit To check if stitchfix.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about stitchfix.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit). - Who they are: Company details: Based in the US; serves the US; founded in 2011 (Wikipedia) (For information) - Who they are: Domain registration: Its website address was registered 15 years ago (Clear) - Who they are: Website details: We read 4 of its pages: about, returns, terms and privacy (Clear). Pages found: about (https://stitchfix.com/about), returns (https://stitchfix.com/support/solutions/articles/153000173841-returns), terms (https://stitchfix.com/terms), privacy (https://stitchfix.com/privacy) - Reputation and track record: Customer reviews: 46,540 reviews across 3 platforms, rated 2.5 to 4.0 out of 5 (Be cautious) - Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information) - Reputation and track record: Web history and authority: Waiting its turn; asked again tomorrow (Checking) - Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 1,761,276 followers on Facebook (Clear) - Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. - Safety: Data breach history: No known data breach involving the company (Clear) - Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear) ## What its pages say Quoted word for word from stitchfix.com's own pages. - In their own words: “Stitch Fix is the original personal styling service for men and women that evolves with your tastes, needs and lifestyle. We help people discover the styles they will love that fit perfectly so they always look—and feel—their best. It’s our mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts.” (https://www.stitchfix.com/about, from Common Crawl's copy saved 7 August 2026) - How long you have to return: “If a previously purchased item isn't a perfect fit, you can return it within 30 days of the purchase date .” (https://www.stitchfix.com/support/solutions/articles/153000173841-returns) ## Could not be checked this time - places ## Cite Truth Signal, Stitch Fix: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-20, https://truthsignal.com/business/stitchfix.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/stitchfix.com