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# starwest-botanicals.com

Markdown: [Snapshot](https://truthsignal.com/business/starwest-botanicals.com/snapshot.md) [Full report](https://truthsignal.com/business/starwest-botanicals.com/report.md)

## Website

starwest-botanicals.com

Online Herbal Store | Starwest Botanicals Providing the highest quality herbs & spices from around the world since 1975, we are your trusted online herbal store. Shop hundreds of herbs & spices today.

Checked on 13 Nov 2026, 00:41 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 65 out of 100, Mixed truth signals. Customer satisfaction: insufficient evidence

65 / 100

Mixed truth signals

## Business details

Category: Specialist and health food

Memberships: Fairtrade [Its about page](https://www.starwest-botanicals.com/about-us/) Claimed by the business, not checked.

Sells: Physical goods

Sells to: The public and businesses

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 30 years

Address: [1 (800) 800-4372 Monday – Friday, 7:00am – 4:00pm PST 161 Main Ave, Sacramento, CA 95838](https://www.google.com/maps/search/?api=1&query=1%20%28800%29%20800-4372%20Monday%20%E2%80%93%20Friday%2C%207%3A00am%20%E2%80%93%204%3A00pm%20PST%20161%20Main%20Ave%2C%20Sacramento%2C%20CA%2095838)

Email address: Not found

Phone number: [+1 800-800-4372](tel:+1%20800-800-4372)

Contact page: [starwest-botanicals.com/contacts/](https://starwest-botanicals.com/contacts/)

Website: [starwest-botanicals.com](https://starwest-botanicals.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: [Facebook](https://www.facebook.com/StarWestBotanicals/) [Instagram](https://www.instagram.com/starwestbotanicals/) [LinkedIn](https://www.linkedin.com/company/starwest-botanicals/) [TikTok](https://www.tiktok.com/@starwest.botanicals)

## Do the sources agree?

Address: 1 (800) 800-4372 Monday – Friday, 7:00am – 4:00pm PST 161 Main Ave, Sacramento, CA 95838 Its website agrees OpenData.org agrees OpenStreetMap not found Web Data Commons not found

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/starwest-botanicals.com) · Read 13 November 2026 · 1 reviews · 3.5 out of 5 stars

Total 1 3.5 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/www.starwest-botanicals.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Insufficient evidence · From 1 review on 1 independent review site

App experience Insufficient evidence · No app ratings found

## Summary

Is starwest-botanicals.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 7 public checks clear, 3 for information. Legitimacy confidence: mixed. App experience: insufficient evidence. Customer satisfaction: insufficient evidence.

starwest-botanicals.com's website address was registered 30 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an email address.

### Positives

- Its website address was registered 30 years ago.
- No malware or phishing warnings found for its website.

### Not found

- Email address information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Providing the highest quality herbs & spices from around the world since 1975, we are your trusted online herbal store. Shop hundreds of herbs & spices today.

— Starwest Botanicals, in their own words

Where to find them

Places: Sacramento

Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday 08:00 to 15:00

About them

Best for: “Each botanical is responsibly harvested and chosen with care—rooted in tradition and designed for modern wellness.”

Customer stories: [8328 reviews](https://www.starwest-botanicals.com/product-reviews)

Sources [Its homepage](https://www.starwest-botanicals.com/)

### How to check if starwest-botanicals.com is legit

To check if starwest-botanicals.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about starwest-botanicals.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details Based in the US; serves Canada and the US

Country

Where the company is based: US

Why we believe that: the site's structured data states its country, its terms are governed by the laws of California, its phone number starts +1, its postcode is a US zip code, OpenData.org's record puts its head office in 161 Main Ave, Sacramento, CA, 95838, USA

Which countries the company serves: Canada, US

Why we believe that: $ prices on its homepage, its delivery page says it ships to Canada, its delivery page says it ships to the US

Registration

SEC registration (CIK): 0001862158

From OpenData.org

Listed name: STARWEST BOTANICALS, INC.

Trading names: STARWEST BOTANICALS

Locations

Head office (OpenData.org): 161 Main Ave, Sacramento, CA, 95838, USA

Number of locations: 4

Business databases

Crunchbase: [https://www.crunchbase.com/organization/starwest-botanicals-inc](https://www.crunchbase.com/organization/starwest-botanicals-inc)

Domain registration Its website address was registered 30 years ago

- Its website address is locked against being transferred to someone else

Domain age: 30 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=starwest-botanicals.com)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

HTTPS enabled: Yes

Contact phone number found: [+1 800-800-4372](tel:+18008004372)

Contact page found: Yes

Hosting company: Cloudflare, Inc.

What its pages say

In their own words: “Why we do what we do, and how we hope it helps you thrive. At Starwest Botanicals, we believe nature has something to offer every body — mind, heart, and soul included. Whether you’re steeping your first herbal tea, adding warmth to your meals with organic spices, or exploring natural ways to feel your best, we’re here to help you connect with the power of plants in a way that feels natural and nourishing.”

How long you have to return: “You have 30 days from the date you receive your order to request a return for any reason.”

Do returns cost anything: “Hassle-Free Returns”

Faulty or damaged items: “If any of your items are damaged, please contact us immediately so that we can assist you.”

Delivery cost: “We offer free shipping with certain order minimums, but please note that this only covers the shipping charge and not any brokerage, duties, taxes, or additional hand-off fees - those additional items will still be your responsibility.”

Sources [Homepage](https://starwest-botanicals.com/) [Contact page](https://starwest-botanicals.com/contacts/) [About page](https://starwest-botanicals.com/about-us/) [Returns page](https://starwest-botanicals.com/retail-shipping-return-policy.html) [Delivery page](https://starwest-botanicals.com/shipping-to-canada.html) [Terms page](https://starwest-botanicals.com/terms-of-use.html) [Privacy page](https://starwest-botanicals.com/privacy-policy/) [Privacy.html](https://starwest-botanicals.com/privacy.html)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by name GPTBot

Anthropic: Allowed by name ClaudeBot

Google AI: Allowed by name Google-Extended

Apple AI: Allowed by name Applebot-Extended

Common Crawl: Allowed by name CCBot

Meta: Allowed by name meta-externalagent

ByteDance (TikTok): Allowed by name Bytespider

AI answers

All allowed

ChatGPT search: Allowed by name OAI-SearchBot

ChatGPT: Allowed by name ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by name PerplexityBot

User-agent: AI2Bot User-agent: Ai2Bot-Dolma User-agent: Amazonbot User-agent: Applebot User-agent: Applebot-Extended User-agent: Bytespider User-agent: CCBot User-agent: ChatGPT-User User-agent: Claude-Web User-agent: ClaudeBot User-agent: Diffbot User-agent: FacebookBot User-agent: FriendlyCrawler User-agent: GPTBot User-agent: Google-Extended User-agent: GoogleOther User-agent: GoogleOther-Image User-agent: GoogleOther-Video User-agent: ICC-Crawler User-agent: ISSCyberRiskCrawler User-agent: ImagesiftBot User-agent: Kangaroo Bot User-agent: Meta-ExternalAgent User-agent: Meta-ExternalAds User-agent: Meta-ExternalFetcher User-agent: Meta-WebIndexer User-agent: OAI-SearchBot User-agent: PerplexityBot User-agent: PetalBot User-agent: Scrapy User-agent: Sidetrade indexer bot User-agent: Timpibot User-agent: VelenPublicWebCrawler User-agent: Webzio-Extended User-agent: YouBot User-agent: anthropic-ai User-agent: cohere-ai User-agent: facebookexternalhit User-agent: iaskspider/2.0 User-agent: img2dataset

Sources [robots.txt](https://starwest-botanicals.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints Rated 3.5 stars out of 5 from 1 reviews on [SmartCustomer](https://www.smartcustomer.com/reviews/starwest-botanicals.com)

Platform · Rating · Reviews

[Trustpilot](https://www.trustpilot.com/review/www.starwest-botanicals.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/starwest-botanicals.com) · 3.5 out of 5 stars · 1

Total · 3.5 out of 5 stars · 1

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Where its visitors are

Share of people looking up starwest-botanicals.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United States 40.0%
- 2 United Kingdom 20.0%
- 3 United Arab Emirates 10.0%
- 4 Japan 10.0%
- 5 Netherlands 10.0%
- 6 South Africa 10.0%

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/starwest-botanicals.com)

Web history and authority The Internet Archive first saved a copy of its website 27 years ago

Website archive history: 27 years

Sources [First archived copy](https://web.archive.org/web/19981203/starwest-botanicals.com)

Social presence Its website links to its profiles on Facebook, Instagram, LinkedIn and TikTok; their follower counts are unknown because the profile search could not run

Found · Platform · Audience

Found by Truth Signal · [Facebook](https://www.facebook.com/StarWestBotanicals/) · Unknown

Found by Truth Signal · [Instagram](https://www.instagram.com/starwestbotanicals/) · Unknown

Not checked yet · X.com

Found by Truth Signal · [LinkedIn](https://www.linkedin.com/company/starwest-botanicals/) · Unknown

Not checked yet · YouTube

Found by Truth Signal · [TikTok](https://www.tiktok.com/@starwest.botanicals) · 4,906 followers

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Says it does not sell your personal data.: “We never sell your personal data or use it for cross-context behavioral advertising.”

Collects where you are.: “Location data, approximate or precise, when enabled.”

Source [Its privacy policy](https://www.starwest-botanicals.com/privacy-policy/)

Tracking tools on its homepage Google Analytics, Google Tag Manager, Meta Pixel and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.

Klaviyo: Tracks what you look at, for its marketing emails.

Source [Its homepage](https://starwest-botanicals.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name goes to spam

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: quarantine

Certificate

Security certificate browsers warn about: No

Certificate issuer: GlobalSign nv-sa

Certificate type: DV

Certificate expires: 9 May 2027

Hosting

Nameservers: jill.ns.cloudflare.com
quincy.ns.cloudflare.com

Address: 104.21.54.126
172.67.138.138

Sources [Its DNS records](https://dns.google/query?name=starwest-botanicals.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source starwest-botanicals.com's DNS records

Run starwest-botanicals.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/starwest-botanicals.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run starwest-botanicals.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/starwest-botanicals.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source starwest-botanicals.com/robots.txt

Run starwest-botanicals.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/starwest-botanicals.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/starwest-botanicals.com" title="See the full Truth Signal report on starwest-botanicals.com"> <img src="https://truthsignal.com/business/starwest-botanicals.com/badge.svg" alt="Truth Signal truth score for starwest-botanicals.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=starwest-botanicals.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/starwest-botanicals.com%23change)

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## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 65, Mixed: https://truthsignal.com/business/starwest-botanicals.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 3.5 × 1 (SmartCustomer)) ÷ (7 + 1) = 3.5, to one decimal place

## Cite

Truth Signal, Starwest Botanicals: truth score 65 out of 100, legitimacy confidence Mixed, assessed 2026-11-13, https://truthsignal.com/business/starwest-botanicals.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/starwest-botanicals.com.json
